Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
4
Good phone, amazing possibilities
on June 8, 2021
Posted by: Birdman
from Mesa, AZ
Expertise:Expert
[This review was collected as part of a promotion.] I pre-ordered my phone and I gotta say, there's a lot of improvement that has been made. The fingerprint reader is fantastic, but I use a tempered glass screen protector, so it is hindered by that. The camera is great as well, although, I wish the colors were more true to life.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and great camera!!
on June 8, 2021
Posted by: Anonymous
from Murphy NC
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this to replace a s10. The fingerprint sensor is way improved. I like the sound quality alot. Great phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 8, 2021
Posted by: Kartik
from Rockford
Expertise:Intermediate
[This review was collected as part of a promotion.] Powerful processors and 8 gb memory. Can't beat it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
50-50
on June 8, 2021
Posted by: BabyG
from Denver
Expertise:Intermediate
[This review was collected as part of a promotion.] Personally I liked the S10 would still use it if it didn't have a cracked screen although the s21s have more features and I love the camera they seem a little less durable and a little bloated with features
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on June 8, 2021
Posted by: Nockie
from Annapolis
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered my phone a few months ago and it came on time and I must say I am very please and happy with my phone. It worked great, the pictures which are my main excited are amazing. I will recommend this day anyway. I gave it 4 stars because although the battery life it okay, I still believe the battery life should be much better than what it is. I should not have to be charging it 3 times a day for minimal use at best. But overall it is a great phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 8, 2021
Posted by: Tracc127
Expertise:Intermediate
[This review was collected as part of a promotion.] Reliable phone that's lasted months without any problems.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Camera
on June 8, 2021
Posted by: Grapey20
from Chicago IL
Expertise:Intermediate
[This review was collected as part of a promotion.] Happy with it for the 4 months I've owned it. Lots of great features with an awesome camera.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S21 vs S21 Ultra
on June 8, 2021
Posted by: Mgmzx
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] When this phone was first revealed, I was hesitant to upgrade. I didn't need to upgrade from my LG G8, but the design caught my eye and I didn't mind getting back into the Samsung eco-system. I was so stuck on the s21 Ultra, but after taking a look at the S21, I didn't think the upgrades that the Ultra offers were worth the additional price tag for my use. Granted, the upgrades of the Ultra are really cool but this device is awesome for the average user. It's snappy, takes great pictures, and is a great phone overall. My only complaint would be for the headphone jack (I know it's long gone, but my previous G8 had one), and the low screen resolution. 1080p is fine for me, but I would like the option to bump it up if I wanted to, especially on a premium device like this one. Overall, good phone. I plan on keeping this phone until a worthy upgrade comes along. Overall, great phone.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US