Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6 out of 5
4.6
(1,036 Reviews)
Open Ratings Snapshot
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product. 
(
901 out of 983
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
4 out of 5
4
Good phone, photos need editing
on June 8, 2021
Posted by: Jess
from Honolulu, Hawaii
[This review was collected as part of a promotion.] I like the phone. I miss the rounded edges of my old S9 though. The camera was the reason for upgrading and I am a little disappointed. I don't have much time to edit every photo I take and the automatic point and shoot camera on this is worse than the S9. White looks like it is glowing... weird. I am sure there are ways to alter the settings to get it better but it should be better than older generations out of the box, in my opinion.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device for it's price!
on June 8, 2021
Posted by: Anonymous
from East Stroudsburg, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from my Galaxy S9 and instantly fell in love with the incredible 6.2 inch screen and amazing battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on June 8, 2021
Posted by: Hawk
from Washington ks
Expertise:Intermediate
[This review was collected as part of a promotion.] Had a couple months love it. It can handle whatever I throw T it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's OK
on June 8, 2021
Posted by: Nick
from Barstow ca
Expertise:Intermediate
[This review was collected as part of a promotion.] Excellent phone all the way around just surprised how quickly it's becoming sluggish
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features and price
on June 8, 2021
Posted by: Mich
from Brooklyn, NY
[This review was collected as part of a promotion.] I bought this in February because my old phone the s10e was dying quickly. It didn't have the best battery life and the price for the s21 was such a great deal that I couldn't pass up. I am very happy with the s21. Better battery life. Bigger phone. More features and I got a galaxy watch along with it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super fast and better than iphone
on June 8, 2021
Posted by: Johnny V
from Boston, MA
Expertise:Intermediate
[This review was collected as part of a promotion.] I spent months researching a replacement for my iphone 6s plus and found the perfect phone in the samsung s21. I love the awesome cameras, small form factor, the long battery life, the flat display with no curves, and the price was amazing too.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent features
on June 8, 2021
Posted by: Loriyani
from New jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my phone on February and it is the best phone I"ve ever had. It has a lot of memory for my apps, videos and pictures. The quality of the camera is very good. Pictures can be edited in the phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Galaxy s21 is a great ph9ne
on June 8, 2021
Posted by: Anonymous
from Suwanee GA
Expertise:Expert
[This review was collected as part of a promotion.] The phone has a good display, camera, and speaker. Battery life is average, but it lasts all day and fits my needs perfectly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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