Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
Love the new Phone
on June 8, 2021
Posted by: Anonymous
from Bronx, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the phone few months ago and really love it so far. This was a real upgrade for me as I changed from S7 to S9+. the camera is very advanced and has a ton of new features. The battery life is mind blowing. With the credit I got Samsung air buds, and those are so convenient and such a fun to use. I got the purple color and it is so beautiful compared to the other ones. I preordered it so I was one of the first people to receive it and I have been using everyday. There is a lot of memory, but there is no option to use an external SD card. There is also no audio jack so everyone has to get the air buds. I really appreciate the size of the phone it is not too large for my hands. In general Samsung phones are reliable. I am a fan for life.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung strong
on June 8, 2021
Posted by: Anonymous
from Denver
Expertise:Expert
[This review was collected as part of a promotion.] I have always like samsung products. They seem to be well developed and produced
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not an upgrade
on June 8, 2021
Posted by: Jseo
from Portola Valley
Expertise:Intermediate
[This review was collected as part of a promotion.] After several months, I regret to change my s10e for the s21.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello Jseo, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and outstanding screen
on June 8, 2021
Posted by: Anonymous
from Managua, Nicargua
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone in January. I had before a Galaxy S8, which I had for about three years. I have had several Galaxy devices and I have had no complain about them. One thing I noticed is that updates are coming regularly and fast, which was not the case with other brand devices.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 8, 2021
Posted by: Enrique
from Queens NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bougth this phone olmost 1 month ago, i'm happy whit them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Thoroughly enjoy
on June 8, 2021
Posted by: Joey
from Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone has lived up to the galaxy I've come to enjoy over the past 12 years. I do miss my sd card but... not a huge heartbreak. Great phone
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall way better than iphone!
on June 8, 2021
Posted by: Mathbball33
from Nicholasville,KY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone to replace my other android device not Samsung, got to say though a little expensive, but love the phone and features. Had Samsung then switched to Motorola cause cheaper, but came back to Samsung hoping the more I spent it would last longer, and it had better features then the new Motorola phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy I Have Owned to Date
on June 8, 2021
Posted by: JEFF
from Wichita, KS
Expertise:Intermediate
[This review was collected as part of a promotion.] Best Galaxy I Have Owned to Date. Everything works faster and more efficiently. Glad I upgraded. Thank you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US