Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
4
Great phone, not as good as my Galaxy 10
on June 8, 2021
Posted by: Anonymous
from Phoenix AZ
Expertise:Expert
[This review was collected as part of a promotion.] It's a great phone and the camera is amazing. But it doesn't have a headphone jack or a slot for an SD card. Kind of wish I'd kept my 10.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance
on June 8, 2021
Posted by: Gunnysgt52
from Ellenwood, Ga
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought two a month ago and my wife and I are very pleased.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My S21 5G
on June 8, 2021
Posted by: ARL21
from Montreal QC
[This review was collected as part of a promotion.] I bought my S21 before three months and I am happy with its features although I am not using them all.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on June 8, 2021
Posted by: Rochaun
from San Francisco
Expertise:Intermediate
[This review was collected as part of a promotion.] My son bought the S21 and the Samsung bud pros for mother's day. BEST Mother's day gift!! My children play sports and I love the clarity of the camera as well as being able to record them and then take action pics out of the video.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 8, 2021
Posted by: WayneT
from Port orchard Wa
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a few months ago and I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung beats iphone with S21
on June 8, 2021
Posted by: Ron R
from Saint Louis
Expertise:Intermediate
[This review was collected as part of a promotion.] After one month having the s21 and my wife having the iphone 12 mini, she wants the s21! It not only has more features that the Apple but takes better pics and sounds much better than the Apple. Way to go Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful upgrade
on June 8, 2021
Posted by: Peach928
from Charlotte, NC
[This review was collected as part of a promotion.] I recently switched from apple to android best decision ever. This phone takes breathtaking pictures and the refresh rate is spectacular. I love the lavender color and how sleek it looks.Hands down best phone I've had
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It was okay
on June 8, 2021
Posted by: saria8
from New York
Expertise:Expert
[This review was collected as part of a promotion.] I had a lot of connection issues I ended up getting a new phone, but there than that was fine.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello saria8, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US