Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
3
Good phone
on June 8, 2021
Posted by: Ben B
from Minneapolis, mn
Expertise:Intermediate
[This review was collected as part of a promotion.] I have this phone for over two months. I like the phone . I wish it has headphone jack and a c charger.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 1, 2021
Hello Ben B, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I Need
on June 8, 2021
Posted by: EL36
Expertise:Expert
[This review was collected as part of a promotion.] I have been using my Note 20 Ultra for almost a year and I have to say it is has the functionality I need for work and personal use. Having a device in between a tablet and smart phone with the ability to jot notes that can seamlessly be shared between platforms as well as hosting business specific apps has been a game changer. Not to mention the brilliant display, seamless scrolling 120hz refresh rate, and as a father of multiple children a great camera is a must! The kids mode for games and apps is also a lifesaver for the toddlers playing games and staying in the apps with uncontrolled gestures. Samsung has my business as long as they continue to produce quality products such as this!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality and good price with trade in
on June 8, 2021
Posted by: Benblair5
from Evansville, IN
Expertise:Expert
[This review was collected as part of a promotion.] I traded in my S8 last month for this S21. What a difference! It runs very smooth and helps me be way more productive. It even let's you scan docs through the camera app!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So easy to use
on June 8, 2021
Posted by: Adeola
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] I brought it earlier this year and I have got to say I enjoy it especially the camera and how fast it works.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great buy
on June 8, 2021
Posted by: carlos
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] its my favorite phone to date, I'd say its the most logical buy out of the current samsung line up for the price and features. though i only have one gripe about the phone which is the weight distribution, its not completely balanced so when i hold it without a case it feels like it wants to flop forward or back
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Innovative and great features
on June 8, 2021
Posted by: CocoChanel
from Richmond Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] So easy to use and so many cool features to explore. New technology to your service that makes your life easier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Mediocre phone
on June 8, 2021
Posted by: Coolcat
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] It's definitely not an upgrade if you own the previous generation of galaxy phone.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 1, 2021
Hello Coolcat, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Love the system
on June 8, 2021
Posted by: Kotapaige
Expertise:Beginner
[This review was collected as part of a promotion.] I've had this phone for a couple months and I absolutely love it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US