Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6 out of 5
4.6
(1,036 Reviews)
Open Ratings Snapshot
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product. 
(
901 out of 983
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5 out of 5
5
Great Phone
on June 8, 2021
Posted by: Mare
from Henrico Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this in January and I could not be happier.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product overall
on June 8, 2021
Posted by: Ellena0105
from Santa Ana, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I waited for this phone, and the minute it came out I got it and I love it. Especially the beautiful color.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect size
on June 8, 2021
Posted by: GAMERGIRL
[This review was collected as part of a promotion.] I had the note 20 before the s21. I miss the pen but i love this size more than the note one. This phone is a power machine!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the best electronics I hound
on June 8, 2021
Posted by: Theo
from Butte MT
Expertise:Beginner
[This review was collected as part of a promotion.] I owned a samsung phone then I tried a LG I couldn't wait to go back to samsung.
I had a tv for about ten years and I bought a new one this year.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A really pleasant all around phone
on June 8, 2021
Posted by: Mike
from Hoschton, Georgia
Expertise:Expert
[This review was collected as part of a promotion.] Had this phone for almost 3 months and it's very nice to use the screen oh so amazing with day time visibility perfect colors and super smooth the best screen I've used on any device, the plastic back might seem like a down grade but once you hold it, it's pleasant to hold, the soft touch and over all light feeling phone is preferable, I'm a Profesional photographer and I'm always impressed with this camera and the pro mode is great when I want more flexibility. Everything about this phone is great I'd very much recommend this phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice features
on June 8, 2021
Posted by: Shay62
from Hamburg, NY
[This review was collected as part of a promotion.] I upgraded from my S10 & this one didn't disappoint. The camera is AMAZING! II'm so glad I got this one!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy is my favorite brand
on June 8, 2021
Posted by: Les08
from Palmdale, ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had Samsung Galaxy for decades, and i am always happy. But my new Galaxy S21 is amazing. I enjoy its compact size, battery life etc.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on June 8, 2021
Posted by: Kent54
from Georgia
[This review was collected as part of a promotion.] I have had the S21 for a few months now and have not had any issues. Very satisfied with my purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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