Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
Beautiful phone with amazing camera
on March 24, 2022
Posted by: Leo831
from Santa Cruz, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for over a year now and completely love it! I use to have iPhone but this phone is more complete better display, better photos, and just a much better experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great overall flagship
on March 27, 2022
Posted by: Samsungreviewer
from Springfield il
Expertise:Intermediate
[This review was collected as part of a promotion.] Overall, this is a great overall device that I can recommend to almost anyone looking for an android with this price budget. Hovever, you could also get a phone from the s22 series or the pixel 6 series and they would be great phones too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Preet good looks & outstanding features
on March 27, 2022
Posted by: Akunwar
from North Canton, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone about month ago.It is smoot, looks smart and has good battery capacity .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
NICE, BUT IT NEEDS A HOLDER OR HOLE FOR THE PEN
on April 11, 2022
Posted by: JUST FAY
from DAYTON OHIO
[This review was collected as part of a promotion.] WORKS JUST FINE, BUT I HAD TO BUY ANOTHER BRAND CASE WITH PEN HOLDER, CUT IT OFF AND GLUE IT TO THE BACK OF MY S21 CASE TO CARRY THE PEN AROUND.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Preformance
on April 11, 2022
Posted by: GumGum
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Purchased the Z Flip, did not like the battery life so I exchanged for the S21 5G 128GB Unlocked. I am very pleased with battery life. Features and design are to my liking as well.
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on April 12, 2022
Posted by: Mgmzx
from Los Angeles, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone when it first came out in 2021, so I've had over a year with it. At first I was tempted to get the s21 Ultra, but I'm glad I went with this phone. It's perfect for what I use it for. Occasional pictures and games are great on this phone. It does seem like it's slowed down since it was first released, but battery life is still decent. I do wish there was a headphone jack, ir blaster, and expandable storage.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Clarity of pictures
on April 12, 2022
Posted by: Robert
from Alaska
[This review was collected as part of a promotion.] I take pictures not too often but when I do it is very clear.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Chrystel, Samsung Care, April 13, 2022
Hi Robert,
Thank you for sharing your experience with us and for loving the Samsung Galaxy S21, especially the quality of the camera. Please know that Samsung is committed to providing the best possible product experience, quality, and value. We are happy to know you find your phone of good use and good value as much as we do.
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144399245
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on April 12, 2022
Posted by: Greg
from Cantril IA
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought phone 3 plus months ago an it works awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US