Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
4
Great value with ok battery life
on September 20, 2021
Posted by: smand82
from Los Angeles, CA
Expertise:Expert
[This review was collected as part of a promotion.] This is a great value phone with all the flagship features and specs. The cameras are great. Build quality is top notch. Just be sure to use the adaptive battery saver feature because the battery life does not usually last for the full day.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing screen! Awesome features! But.....
on September 20, 2021
Posted by: Heath J
from Pittsburgh, PA
Expertise:Expert
Love the phone!! The screen is HUGE but the phone isn't too heavy. The pics are the best yet and the 'night' option truly does take pics in the dark--my sister thought it was daylight! But I just cannot give more than 3 stars. I wanted to give 2 but bc the phone itself is so great, I couldn't do it!! The reasoning? Well!! I have always said to my family members that use 'Apple' that I'd never give my money to a comp like that since they only care about making money since they don't even give u a charger w your brand new thousand dollar phone!! I've literally made fun of them forever n insisted Samsung would never do that bc it's just not the right thing to do. Well!!!! Guess what?! Not only did I NOT get a charger plug w my brand new S21+ but I also only got a C to C adapter plug!!!! Who has that plug unless they had the S20??? Like, ridiculous. Now idk which company I'll go with next time but I do know I'll move away from Samsung if they're still only caring about their 'bottom' line n not the bottom line of their consumers. I just cant!!!
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
My first smart phone!
on September 20, 2021
Posted by: bjerry
from Kingston, New York
Expertise:Beginner
[This review was collected as part of a promotion.] Beautiful! Easy to use (adapt to). My son bought for me on Mothers Day, but I did not start using until end of July. Foolish me! I love It!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great
on September 20, 2021
Posted by: soxkoyanks
from Lafayette, Indiana
Expertise:Expert
[This review was collected as part of a promotion.] The S21 5G is a powerful phone. It has a great processor which makes for a responsive experience. The cameras are good, but not exceptional in low light. Also it's a bit disappointing that there is no headphone jack. All my previous earbuds were rendered useless overnight, and the Galaxy Buds have been quite lackluster. Would I recommend it? Sure, but only if you can get a good deal on it.
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Owned for a few months
on September 20, 2021
Posted by: Carrilloa12
from Kansas
Expertise:Intermediate
[This review was collected as part of a promotion.] So far I love every but of this phone. Upgraded from the S8 and not regretting it. The battery lasts all day for me and having unlimited data just makes this phone 100 X better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does everything I want it to do and more.
on September 21, 2021
Posted by: Muchacha
from Los Altos, California
Expertise:Intermediate
[This review was collected as part of a promotion.] I have lots of apps on this phone and all perform well. The camera takes excellent photos and I finally have a phone where battery life hasn't been an issue. This phone has more functionality than I even know how to take advantage of.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Phone
on September 21, 2021
Posted by: Protonyx
from Welch, WV
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about 3 months ago because my old phone stopped working. Since I bought this phone, I've had nothing but amazing experiences.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on September 21, 2021
Posted by: Sourrr
from Corvallis, Oregon
[This review was collected as part of a promotion.] I bought this over a month ago, and it's a pretty good phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US