Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
4
WONDERFUL!
on September 16, 2021
Posted by: lanfrosty
from MD
Expertise:Intermediate
[This review was collected as part of a promotion.] I switched back to samsung after using iPhone for 2 years. I really just liked all new features samsung has added in so little time. Samsung always ahead of its time. Love it !!!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Right size and features
on September 16, 2021
Posted by: Samsung fan
from Lock Haven PA
Expertise:Intermediate
[This review was collected as part of a promotion.] Just bought this device. Not overly to big. Great features and great camera
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on September 16, 2021
Posted by: Asher 3121
from Spencer, IA
Expertise:Expert
[This review was collected as part of a promotion.] I'm extremely happy to say I love this phone, beyond expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone.
on September 17, 2021
Posted by: ItsLizzieYo
from Picayune, MS
Expertise:Expert
[This review was collected as part of a promotion.] I've only had this phone for a few hours so I'll come back to update it after a month of use but so far here it goes.
I came from a Galaxy D20 Ultra on Spectrum Mobile and the camera for a newer phone is not something to be proud of. My S20 Ultra took professional quality photos and this one is just mediocre in my very short experience. I'll take some in decent sunlight and update. The front camera is impressive though. I'll give it that.
I came from a Galaxy D20 Ultra on Spectrum Mobile and the camera for a newer phone is not something to be proud of. My S20 Ultra took professional quality photos and this one is just mediocre in my very short experience. I'll take some in decent sunlight and update. The front camera is impressive though. I'll give it that.
As for speed and memory the processor is impeccable and the screen ahs an instant response. I had forgotten what it's like to have a phone that works correctly (I had broken my old phone and parts of the screen don't work) but even after getting used to my older Galaxy, I have high expectations for my phone's speed and reaction time and the S21 5G surpasses everything I thought it would in that aspect.
Overall I'm satisfied with this phone's quality and size but I'm behind happy with the functionality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on September 17, 2021
Posted by: Mikeylikes88
from Lakewood California
Expertise:Expert
[This review was collected as part of a promotion.] The camera on it is insane. The advancements that Samsung has made shows why they surpassed Sony and will continue to dominate the phone market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone so far...
on September 18, 2021
Posted by: Reg S
from Houston, TX
Expertise:Intermediate
I really like my S21+ 5G. The battery life is great, the sound is really good and so far I have not experienced any hardware or software hiccups. My issues are pretty much the same as others, the phone is loaded with bloatware. Some can be deleted or disabled, but most can't. The lack of an SD slot makes no sense to me especially considering the base model only came with 128GB space. The fingerprint sensor is inconsistent and I miss the one on my old S7. Finally, I don't understand why they included a C to C data cable and not a standard charging cable. My old phone was not a C type so I had to buy an extra cable.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!
on September 18, 2021
Posted by: MoonMan
from Springfield, Il
Expertise:Intermediate
[This review was collected as part of a promotion.] Been using this phone for about two months now, upgraded from a Galaxy S8. The 120 refresh rate makes this phone buttery smooth. Battery life is great and the screen overall is just stunning.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device overall!
on September 19, 2021
Posted by: Adel
from New york
Expertise:Expert
[This review was collected as part of a promotion.] I bought the phone in February, i had the note 9 before that, i think im liking the smaller form factor.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US