Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
Great features
on September 2, 2021
Posted by: Mick601
from Southern Illinois
[This review was collected as part of a promotion.] I traded in and up for the S21. It has been a great phone. Samsung has a great program for purchases and trading in of phones. Usually with zero percent financing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Much better than S9
on September 2, 2021
Posted by: SSBRUM
from Bolivar, MO
Expertise:Intermediate
[This review was collected as part of a promotion.] Good features, better battery life, better camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone :)
on September 3, 2021
Posted by: arixa
from Stockton,CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought it a while ago. Like a month ago but its really great! Love the features for the camera .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on September 3, 2021
Posted by: Da0ne
from New york
Expertise:Expert
I absolutely love Samsung products and this one doesn't disappoint. I upgraded from the note 10+ and man what a difference.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone!
on September 3, 2021
Posted by: Madtecknician
from Kansas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 2 months ago but received it a month ago. I am almost totally satisfied with the exception of the memory card slot. however, the phone compensates with 128GB of internal memory.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Overheats, battery life is not as described and...
on September 3, 2021
Posted by: MrsBookWorm15
from Chesapeake, VA
Expertise:Intermediate
[This review was collected as part of a promotion.] The unbreakable gorilla glass did crack on my phone. I had high hopes for this phone and it has been a huge letdown and I'm ready to upgrade to another phone, that's hopefully better and won't make me trade in every product I have, just to afford it (cough Galaxy Z fold and Flip) I love Samsungs products but they dropped a ball on this one.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect Size
on September 3, 2021
Posted by: Crows0624
from Lexington, KY
Expertise:Expert
[This review was collected as part of a promotion.] I had this device for about 6 months. The S21 is the perfect size phone without the expense of flagship qualities. Very quick and responsive, only reason I traded it in was because of the Z Fold 3, which is a completely different animal.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 3, 2021
Posted by: Isaac
from Birmingham, Alabama
I bought this a month ago and I'm absolutely happy with the performance of it. I swapped from an iPhone 11 and I love the fast 120hz adaptive AMOLED display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US