Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
Love it
on September 2, 2021
Posted by: MrsM
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I've upgraded to this phone from my s10.
I love it so far. It doesn't have an SD slot for storage though, but using Samsung switch it copied all my photos I had on my SD card on to my phone.
I love it so far. It doesn't have an SD slot for storage though, but using Samsung switch it copied all my photos I had on my SD card on to my phone.
No issus this far and I enjoy using it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great phone, love @ first type
on September 2, 2021
Posted by: Flownonthego
from Reno nv
[This review was collected as part of a promotion.] I bought this phone about 4 months ago and it was a great decision on my part.. It is proven Strong reliable And fast along with it's classy look . I would recommend's phone to anybody to anybody that has the capacity to to think fast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Less than1 month worst galaxy I've owned
on September 2, 2021
Posted by: Use2lovemygalaxu
from Phoenix,AZ
Expertise:Expert
Unfortunately have had nothing but problems with this phone since I bought it it's less than a month old and out of nowhere the screen shuts off and I can't use my phone on top of that there's no SD card slot and there's no earphone jack or audio out overall I'm absolutely not happy with this phone I would rather switch back to my S9 Plus
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Great Value for the price point.
on September 2, 2021
Posted by: Anonymous
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] For what you get it is ok. I come from a S10 4G, and I prefer I that phone all around. The s21 is missing so key features that I used daily. Such as the Samsung pay feature where I could use it at ANY credit reader where this phone can only use NFC. I understand for the price point you get what you get, however I feel like there should be more options on this one.
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ecstatic about my S21 5G
on September 2, 2021
Posted by: Joejet
from Lansing, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the first expensive phone I have ever purchased, and could not be more satisfied. The 5G is fast. Wi-Fi works in places I never could get service before. The functionality of the Samsung software is so good. I'm all in, Samsung for life!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome phones always can count on them
on September 2, 2021
Posted by: Ashley
from Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] Iv used galaxy since they first come out and love them they are fast dependable and always have the best updates I have the pink s21 now and it's absolutely the best phone yet I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery life
on September 2, 2021
Posted by: Voodude_kev
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone is fantastic. The size is fine along with the design.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast processor
on September 2, 2021
Posted by: Johnniew
from Coral Springs, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] It's a very nice phone great camera nice upgrade from my S10.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US