Customer reviews from Moiswell
Moiswell - 155 Pint Commercial Dehumidifier with Pump Energy Star Certified for Basements & Crawl Space - White & Black
Average customer rating
4.7
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
17
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
14 out of
14)
Customer Reviews for Moiswell - 155 Pint Commercial Dehumidifier with Pump Energy Star Certified for Basements & Crawl Space - White & Black
Customer Rating
5
Moisture Eraser!!!
on October 20, 2026
Posted by: Jamie
Gender:Male
Can’t get any easier for set up. Made my crawlspace dry as a bone in two days.
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Customer Rating
5
Tons of moisture removed
on October 12, 2026
Posted by: Saint
Gender:Male
Amazing dehumidifier. This machine is pulling gallons upon gallons of moisture from my basement. After purchasing a new home I thought it was a bit damp in the basement. Read some reviews. Checked customer feedback. This seemed to be the one. So far it’s been 5 stars. Would recommend again. I need to purchase a ceiling mount and plumb outside to complete this experience.
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Posted by: Cliff
Verified Purchase:Yes
I had two other smaller to your dehumidifiers in our damp basement that really didn't do the job. The moiswell is a game changer! Seriously! And the model I got had the pump so I don't have to thump out the water bin multiple times a day.
Written by a customer while visiting Moiswell
Posted by: Dale87
Verified Purchase:Yes
It's not dropping the humidity nearly as much as anticipated.
Response from MoiswellBy Moiswell, Customer Service Team, September 21, 2026
We are truly sorry to hear about your experience and apologize for any inconvenience caused. Your satisfaction is very important to us, and we would love the opportunity to make things right.
Please reach out to us directly at service@moiswell.com with your order details, and our customer support team will assist you immediately to resolve the issue.
Thank you for your patience and for bringing this to our attention.
Best regards,
Moiswell Support Team
Please reach out to us directly at service@moiswell.com with your order details, and our customer support team will assist you immediately to resolve the issue.
Thank you for your patience and for bringing this to our attention.
Best regards,
Moiswell Support Team
Written by a customer while visiting Moiswell
Customer Rating
5
Would purchase again, but check the internal line
on September 18, 2026
Posted by: kylerboudreau
Gender:Male
Verified Purchase:Yes
I love it and would purchase again. Did notice a small design issue that could be a big deal. In the first days of operation something was placed on the drain line. Only for 20-30 minutes but the unit didn't auto shut off. It kept trying to pump water and blew the hose off the pump inside the unit and then flooded itself, yet continued operating. So this would do damage in the wrong scenario. I ordered new crimps and will apply to avoid accidents in the future.
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Posted by: Matt__
Gender:Male
Verified Purchase:Yes
Not something I wanted to buy, but became a necessity with the average humidity levels in my home averaging around 55-60% peaking around 65%
Knew I needed something I could patch into my supply line and saw this was easy enough to install myself
Longest part was cutting into the supply line HVAC. The device itself was essentially plug + play.
Average humidity now is ~45% with a peak around 53% (Image has a bad data point of 74% skewing the graph). I also keep my home at 74F instead of 72F now
Before Install: https://i.imgur.com/tjBRRo1.png
After Install: https://i.imgur.com/A1uMyQl.png
After Install: https://i.imgur.com/A1uMyQl.png
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Customer Rating
5
Impressive Product
on July 30, 2026
Posted by: JohnR
Gender:Male
This is the best dehumidifier I’ve ever owned. It’s surprisingly quiet, removes moisture very quickly, and keeps the humidity under control with ease. I also use it in my four-car garage, and it’s been extremely effective there as well. I couldn’t be happier with its performance.
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Posted by: Stoney
Gender:Male
Verified Purchase:Yes
I bought this dehumidifier a few weeks ago and the humidity sensor failed overnight. However, I have been using it over a week as the sensor was stuck on 13% humidity, and I set the set point to 10%. The unit pumps out over 5 gallons of water in 24 hours as I have it in my crawl space. Additionally, it is very quiet. Now I am waiting on a new humidity sensor.
I would recommend this to a friend!
Written by a customer while visiting Moiswell