Customer reviews from Moiswell
Moiswell - 190 Pints 7,500 sq. ft. Commercial Dehumidifier with Pump 8-in. Wheels Portable Heavy Duty for Basement
Average customer rating
4.3
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
4
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
0
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Moiswell - 190 Pints 7,500 sq. ft. Commercial Dehumidifier with Pump 8-in. Wheels Portable Heavy Duty for Basement
Posted by: PJ32
Gender:Male
Verified Purchase:Yes
Came set up ready to go. Easy to understand and operate. Made a huge difference in my 3,000 sq ft space. Time will tell about it’s durability and longevity but I have high hopes
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Customer Rating
5
Great a keeping a damp basement dry!
on August 8, 2026
Posted by: Mel17
I purchased this dehumidifier about a week and a half ago and am very satisfied. Our house was built in 1925 and because of that our basement is quite damp. This dehumidifier is keeping our basement much dryer than our previous commercial dehumidifier!
Written by a customer while visiting Moiswell
Posted by: Deebo1
Verified Purchase:Yes
I'm happy with my Moiswell Explorer V190 dehumidifier. The pump and overall machine are very efficient at removing moisture from our basement area. As you know basements that are mostly earth bermed can stay rather cool and damp. We have a central air/heat pump for that living space but it hardly goes on. So having the V190 as a backup moisture removal solution is perfect. It's powerful and quiet. Just what we need.
Written by a customer while visiting Moiswell
Posted by: Ryan
Gender:Male
Verified Purchase:Yes
Front access door, or frame / structure twisted. Magnet will not hold closed on one side because door is twisted. Function seems good. Working as it should with no malfunctions so far.
I would recommend this to a friend!
Response from MoiswellBy Moiswell, Customer Service Team, July 3, 2026
Thank you for your honest feedback. We're pleased to hear the dehumidifier is working properly and meeting your expectations in terms of performance. We're sorry about the issue with the front access door not closing properly due to the twisted frame. That isn't the experience we want our customers to have. Please contact our support team at service@moiswell.com or (833) 366-6229. We'll be happy to arrange a replacement door or another appropriate solution as quickly as possible. Thank you again for helping us improve.
Written by a customer while visiting Moiswell
Posted by: delta
Gender:Male
Verified Purchase:Yes
I received on 24 April 2026, put online on 26 April 2026. As of 29 June 2026 working OK except rust in drip pan is really accelerating and also getting in drain hose.
No, I would not recommend this to a friend.
Response from MoiswellBy Moiswell, Customer Service Team, July 3, 2026
Thank you for taking the time to share your experience and for including the photos. We're glad to hear the dehumidifier has been working well overall. However, we're sorry to learn about the rust developing in the drip pan. That is not the experience we want for our customers. We'd appreciate the opportunity to look into this further and help resolve the issue. Please contact our support team at service@moiswell.com or (833) 366-6229, and we'll be happy to review your case and work toward an appropriate solution. Thank you again for your valuable feedback—it helps us continue improving our products.
Written by a customer while visiting Moiswell
Posted by: BT 82
Gender:Male
Verified Purchase:Yes
Unit dehumidifies 7000 sq. Ft classic car garage that must keep humidify under 45%. Does great job ! My 2 nd of these models. Quite operating. BT
Written by a customer while visiting Moiswell