Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,762 Reviews)
Open Ratings Snapshot
Rating breakdown 1,762 reviews
5 Stars
1,368
4 Stars
309
3 Stars
54
2 Stars
21
1 Star
10
90%of customers recommend this product. 
(
82 out of 91
)
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Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Love my phone good quality and features
on February 11, 2025
Posted by: Thugnugget
[This review was collected as part of a promotion.] I would recommend the S24 fe to anybody in a market for a flagship at a lower price
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy navigation
on February 11, 2025
Posted by: TDBRODE83
[This review was collected as part of a promotion.] It's great for all entertainment platforms. This phone is literally flawless and keeps up the standard of Samsung products performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Worst phone I have ever owned
on February 11, 2025
Posted by: Unhappy1
[This review was collected as part of a promotion.] Heats up when charging. It won't always connect to android auto and when it does it kicks out alot.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamFebruary 12, 2025
Hello Unhappy1, we appreciate your feedback on your Samsung Galaxy S24 FE. We are always happy to assist our customers in resolving any frustration that you are experiencing. We have provided links to articles to help you connect to your car and maintain the optimal operating temperature on your device. We have also shared a link to the Samsung Support Team if you have any additional questions or continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not a good quality model
on February 11, 2025
Posted by: ANDROID
[This review was collected as part of a promotion.] The features the ph offers are fine but the actual ph isn't of good quality. It gets so hot sometimes I'm unable to hold. At keast once a week I get an alerts telling me it's too hot & has to power down to cool off
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 12, 2025
Hey Android, thank you for your feedback on your Samsung Galaxy S24 FE. We are happy to hear that you are overall pleased with the features of your device. We have provided a link to an article to help you troubleshoot the temperature of your device to ensure uninterrupted usage due to heat. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall excellent phone
on February 11, 2025
Posted by: Bobbinweave
[This review was collected as part of a promotion.] Has Seamus actions across apps and overall the only real complaint and downfall I can mention is fingerprint reader reliability at times aside from that wonderful option as far as phones go
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
As always, dependable
on February 11, 2025
Posted by: ChocoBabiChan
[This review was collected as part of a promotion.] I have been a long time user of Samsung's S series phones. They last forever. Never had a problem that wasn't easily fixable.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device, recommend to others aall day.
on February 11, 2025
Posted by: davegaming14
[This review was collected as part of a promotion.] Just picked up the Samsung Galaxy S24 FE, and I gotta say, this thing is a beast for the price.
Display: 6.7" Dynamic AMOLED 2X, 120Hz, 1,900 nits—super smooth and bright.
Performance: Exynos 2400e + 8GB RAM, handles everything like a champ.
Battery: 4,700mAh with 25W fast charging + 15W wireless—solid all-day life.
Cameras: 50MP main, 8MP telephoto (3x zoom), 12MP ultra-wide—AI-powered night shots look amazing.
Software: One UI 6.1 (Android 14) + 7 years of updates—crazy long support.
Extras: IP68 water resistance, stereo speakers, repair-friendly design.
Honestly, it’s like a flagship without the flagship price. If you’re looking for a mid-range phone that punches way above its weight, this is it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Easy use it for work/personal tasks.
on February 11, 2025
Posted by: Genocyber
[This review was collected as part of a promotion.] Great phone. Is sturdy and sleek. I use it for personal as well as work tasks. The apps are easy to organize and move. I work in a high impact job and am rough on my phones and yet this phone has held up. My family has 4 of this particular phone and none of us has even thought of upgrading for any reason directly related to the phone (to keep up with tech upgrades only).
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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