Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,762 Reviews)
Open Ratings Snapshot
Rating breakdown 1,762 reviews
5 Stars
1,368
4 Stars
309
3 Stars
54
2 Stars
21
1 Star
10
90%of customers recommend this product. 
(
82 out of 91
)
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Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Easy easy easy
on January 29, 2025
Posted by: ladair
from Southern Utah
Expertise:Intermediate
Verified Purchase:Yes
Easy to order, easy to transfer info from old phone. Great Experience.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 6, 2025
Hey Ladair, we appreciate your feedback on your Samsung Galaxy S24 FE. We love hearing that you have had such a seamless experience from purchase, receipt, and inital usage of your new phone. We have shared a few resources below to help you best align the settings of your device to your preferences, discover the full capabilities of your device, and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Usando celular
on January 29, 2025
Posted by: Luis
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Diseño agradable y comple muy bien con su funcionamiento
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone fast
on January 30, 2025
Posted by: Andy
from Columbus OH
Expertise:Intermediate
I've had the s24 fe for a few months and in all it's been hrrat. I upgraded from the s22 plus . G biggest issue is the fingerprint sensor it only works 20% of the time. I've deleted and added them back and it just doesn't work very well. And the screen is finicky wants to swipe when I'm trying to push to open a app. Other then that its been fine not as good as I had hoped for but I'd buy it again If I had it tondo over again. I've been a loyal Samsung user since the original Galaxy s phone. With the quirks and how it's kind of buggy I should have sent it in for a replacement to see if a different one would work a little better. But if your thinking of buying it do it well worth it I traded my s22 plus Soni only paid 300 for it and I'll probably trade this one in when they release the s25 fe
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 30, 2025
Hey Andy, we appreciate your feedback on your Samsung Galaxy S24 FE. We are happy to hear that you are overall pleased with the usage of your new device, and we would love to help you with the fingerprint reader of your device. We have provided a link to an article to help you troubleshoot this feature at your convenience. We have also shared a link to an article if you are interested in using facial recognition as an alternative. We have lastly provided a link to the Samsung Support Team to answer any questions you may h ave about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S24Fe
on February 2, 2025
Posted by: Satisfied customer
Verified Purchase:Yes
This is a wonderful phone. The battery life is disappointing but charges quickly. It has a much clearer picture, easier to read and play games.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 4, 2025
Hello Satisfied customer, thank you for your feedback on your Samsung Galaxy S24 FE. We love hearing how pleased you are with the features of your new device. We would love nothing more than to help you maximize the battery life of your device, and have the best possible usage every day. We have provided links to a few articles below to help you at your convenience. We have also shared a link to the Samsung Support Team if this frustration continues or you have any questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Average phone
on February 2, 2025
Posted by: Rev Rick
from Dark side of the Moon
Expertise:Expert
Verified Purchase:Yes
Average phone. Flakey touch screen. Camera nothing to write home about. Spend the extra money and get a better model
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 4, 2025
Hi there Rev Rick, thank you for your feedback on your Samsung Galaxy S24 FE. We would love to help you troubleshoot any frustration and have the best possible experience with your device. We have provided a link to an article to help you with the responsiveness of the display of your device. We have also shared a few links to articles to help you with the camera, along with the full device manual to help you with the camera settings. Lastly, we have shared a link to the Samsung Support Team if these matters continue with your device, or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Happy with my S24 FE
on February 2, 2025
Posted by: Kelly
from Bend Oregon
Expertise:Intermediate
Verified Purchase:Yes
I'm very happy with it, I just wish they would have included a spending and a place to store it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 4, 2025
Hi there Kelly, we appreciate your feedback on your Samsung Galaxy S24 FE. We are so happy tohear how pleased you are with the usage of your new device. We hope you'll reach out to us again any time in the future if you have questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Sasmsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Recomendado
on February 3, 2025
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Un excelente celular, muy buenas funciones. Llevo varios años con Samsung y no me arrepiento.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Great phone - S24 FE
on February 3, 2025
Posted by: Surendra G
Verified Purchase:Yes
I'm a big fan of this device, Samsung S24 FE. It's got amazing specs and works seamlessly with multiple apps open at once. No heating issues so far. Definitely worth it. 💪📱 #SamsungS24FE #TechGuru #ValueForMoney
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 4, 2025
Hi there Surendra G, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24 FE with us. We couldn't be happier to hear how pleased you are with the features of your new phone, and the ability to multi-task with ease. We hope you'll reach out to us again any time in the future at any time if you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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