Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,762 Reviews)
Open Ratings Snapshot
Rating breakdown 1,762 reviews
5 Stars
1,368
4 Stars
309
3 Stars
54
2 Stars
21
1 Star
10
90%of customers recommend this product. 
(
82 out of 91
)
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Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Phone with cutting-edge features
on January 21, 2025
Posted by: John
from Mountain View, CA
Expertise:Intermediate
Verified Purchase:Yes
Lightning fast processing and groundbreaking AI functionalities!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 22, 2025
Hey John, thank you for your feedback on your Samsung Galaxy S24 FE. We love hearing that you are finding this phone to be so great for your usage, and enjoying the speed of your device, and the features of Galaxy AI. We hope you'll reach out to us again in the future at any time if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24Fe
on January 22, 2025
Posted by: UK Nipper
from Orlando Florida
Expertise:Intermediate
Verified Purchase:Yes
I am very happy with my new Samsung S24FE it is fast and reliable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 23, 2025
Hi there UK Nipper, we appreciate your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear how pleased you are with the speed and reliability of your new phone. We have provided a link to the full device manual to help you discover additional features like Galaxy AI that can further enhance your experience. We have also shared a link to the Samsung Support Team if any questions come up as you continue to explore your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung S24FE
on January 24, 2025
Posted by: Mike
from TN
Expertise:Intermediate
Verified Purchase:Yes
like it miss the micro SD card slot Bring it back!!!!!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 30, 2025
Hey Mike, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We are happy to hear that you like the phone thus far. If you are finding the storage to be insufficient, we recommend exploring the options of digital cloud based storage expansion that will help you keep all of your photos, videos, and other data, and be able to access across your ecosystem. We have provided a link to the Samsung Support Team to answer any questions about this or any of your samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Deal
on January 25, 2025
Posted by: Anonymous
from Redmond, WA
Expertise:Expert
I purchased this mobile during Black Friday sale. I loved the camera quality, display and battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2025
Hey there Dhandapani Krishnan, we appreciate your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear how pleased you are with the camera, display, and battery life of your new device. We hope you'll reach out to us again in the future at any time if you have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I miss the feel of my S8
on January 26, 2025
Posted by: Upstater
from New York State
Expertise:Intermediate
Verified Purchase:Yes
Phone does not have the smooth lines and feeling of my S8 which was traded in. Phone has a "hunky" feel. It barely fits in my pants pocket.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 27, 2025
Hi there Upstater, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand that the larger size of your new phone may take some adjustment time for the feel in your hand and your pocket. But we hope you find time to explore the enhanced camera of your new phone, and features of Galaxy AI. This device also has a larger battery life, larger storage capacity, and more RAM to help you have a superior experience with your new device. We have provided a link to your full device manual to help you discover the full capabilities of your device, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to answer any questions that may arise as you continue your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Purchase Uncertainty
on January 28, 2025
Posted by: Walt
Expertise:Intermediate
Verified Purchase:Yes
I like the unit, but am confused. Is there any warranty? If so, I'm sure there are deadlines for registration and so on. I should have thought of that earlier.
Can you give me some advice on how to fully register? My trade-in is still showing somewhere that it's mine.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 29, 2025
Hey Walt, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand how valuable the peace of mind that a warranty coverage is to you every day. We have provided links to the warranty information, Customer Care+, and the Samsung Support Team to offer assistance in getting your phone registered for protection that you are seeking. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on January 28, 2025
Posted by: Jose
from San Diego CA
Expertise:Intermediate
Verified Purchase:Yes
I love it, its easy to use phone, great pictures, i
I would recommend this to a friend!
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2025
Hey Jose, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We love hearing how pleased you are with your new phone, and are loving capturing your favorite moments in photos and videos to keep forever. We have provided links to the full device manual for your phone to help you discover additional features like Galaxy AI, and to the Samsung Support Team if any questions ever come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great experience and upgrade.
on January 29, 2025
Posted by: jrusns
from FL
Expertise:Expert
Verified Purchase:Yes
Great experience. Received phone quickly and easily upgraded the old phone, which by the way the screen was no longer working. Couldn't ask for better continuity between phones/upgrades.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 6, 2025
Hi Jrusns, we appreciate your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear that you have had such an easy upgrade, that has allowed for uninterrupted usage in your life. We have provided a link to the full device manual tohelp you discover additional features, and align the settings to your needs. We have also shared a link to the Samsung Support Team for your convenience, if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
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