Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,762 Reviews)
Open Ratings Snapshot
Rating breakdown 1,762 reviews
5 Stars
1,368
4 Stars
309
3 Stars
54
2 Stars
21
1 Star
10
90%of customers recommend this product. 
(
82 out of 91
)
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Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Es un diseño muy especial y muy interesante
on January 4, 2025
Posted by: 1184
GALAXY F24 FE 128GB... LES QUIERO PEDIR ESTE EQUIPO
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10 out of 10 would recommend
on January 9, 2025
Posted by: T Favero
from Tallahassee
Expertise:Beginner
Verified Purchase:Yes
Love the phone. Great camera! Everything as a busy mom of two needs!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 9, 2025
Hello T Favero, thank you for sharing your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear that this device is meeting and exceeding your expectations for your device. We have provided links to the full device manual and the Samsung Support Team if you have any questions or would like to explore additional capabilities of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
O.M.G.
on January 9, 2025
Posted by: CURTIS G
Verified Purchase:Yes
this s24fe is like night and day difference in my old s10e..Battery life and a ton of new features that I am still trying to wrap my head around. As the old saying goes " why did I wait so long " applies.
Response from Samsung USBy R&R Team, January 10, 2025
Hey Curtis G, thank you for your feedback on your Samsung Galaxy S24 FE. We love hearing how amazed you are at the enhanced features of capabilities of your new device. We know it can take some time to learn all of the new features, and we have provided a link to your manual to assist you in this discovery. We have also shared a link to the Samsung Support Team to answer any questions that may arise during your discovery. We appreciate you being a loyal Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Issues with the charging cable and phone camera
on January 9, 2025
Posted by: JMJM
from Austin, TX
Verified Purchase:Yes
I am happy with the phone but the quality of the camera seems not to be what I expected compared to other Samsung phones. Besides the charging cable that came inside the box didn't work and the only solution they gave me, after being very patient, was to return both the phone and the cable. I gave up because I was waiting for more than a week for the phone, so now I am using another cable to charge my phone.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 13, 2025
Hey there JMJM, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We would love nothing more than to help you have the best possible experience with your device, and capture the best photos and videos possible. We have provided links to a few articles to help you if you are experiencing blurry or dark photos. We have also shared a link to the full device manual to help you with the camera settings, and lastly we have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice Phone
on January 11, 2025
Posted by: DJM71
from Midwest
Verified Purchase:Yes
Nice phone. I've had it for about 3 weeks now. An upgrade over the Galaxy A53 5G that I had before. Very happy overall. My wife also bought one at the same time. I would recommend this phone.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well pleased
on January 11, 2025
Posted by: PRSMITH63
Verified Purchase:Yes
Happy with my purchase, its a lot bigger than my previous phone
I would recommend this to a friend!
Performance
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great price on a great phone
on January 13, 2025
Posted by: Shirley
Verified Purchase:Yes
Excellent service, great phone and it was easy to transfer all my data over with the cord provided. Thanks
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 14, 2025
Hi Shirley, thank you for takiing time out of your day to share your thoughts about your Samsung Galaxy S24 FE. We are thrilled to know you are having such a good experience with your new phone, and had an easy time transferring your data to your new device. We have provided a link to your full manual for the device to help you discover and use additional features like Galaxy AI. We have also provided a link to the Samsung SUpport Team to offer additional assistance and answer any questions at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24 FE
on January 13, 2025
Posted by: Stephanie W
from Riverton, WY
Expertise:Expert
Verified Purchase:Yes
This phone is beautiful and exactly what my daughter wanted.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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