Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(1,762 Reviews)
Rating breakdown 1,762 reviews
5 Stars
1,368
4 Stars
309
3 Stars
54
2 Stars
21
1 Star
10
90%of customers recommend this product.
(
82 out of
91)
Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
5
This product is easy to use and most reliable.
on July 25, 2025
Posted by: DuhGoose
[This review was collected as part of a promotion.] I love the features that the galaxy AI shows me and despite not using the features on past products, the AI shows me how simple and easy they are to use and how often i use them even though I didn't think they were necessary at first, my galaxy phone has been my second partner when i most need it for my everyday necessities and has not failed me yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Triste product is great feature
on July 25, 2025
Posted by: Havanera
[This review was collected as part of a promotion.] I use my phone for everything in my life, it's very important because it makes my life easier by being able to have everything at hand with a simple click.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Ohio
Expertise:Expert
Verified Purchase:Yes
Good phone for my kids. Love the colors on them. My kids have the blue and green.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone, thanks samsung
on August 12, 2025
Posted by: ikii
from West Java, Indonesia
Expertise:Beginner
playing genshin impact with balanced graphic 60 fps and Vulkan is better to play on this phone, i got 50-60fps with a little bit throttle, i playing this game without a cooler, not bad.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kenzie
Expertise:Intermediate
Verified Purchase:Yes
Ever since I switch phones I now haven't had the option to use RCS chats on Google messages. The camera doesn't seem as good as my s23 fe even thou they are supposed to be the same mp
Response from Samsung USBy R&R Team, August 18, 2025
Hi there Kenzie, we appreciate you sharing your experience of your Samsung Galaxy S24 FE with us. We know how important specific features of your device are to you, and we would love nothing more than to help you resolve your frustrations. We have provided links to a few articles to help you with the camera of your device. We have also shared a link to the complete manual for your device to help you with the message settings of your devvice. Lastly, we have provided a link to the Samsung Support Team to assist you if these frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jenny
from Glendale
Expertise:Expert
Verified Purchase:Yes
Very good phone , very fast with good camera , i love samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: jail
from michigan
Expertise:Expert
Verified Purchase:Yes
its okay screen jumps around, like its messed up on the inside
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, August 19, 2025
Hi there Jail, we appreciate your feedback on your Samsung Galaxy S24 FE. We know how important an uninterrupted usage experience of your device is to you, and we would love to help you with this experience. We have provided a link to a few articles to help you with this experience. We have also shared a link to the Samsung Support Team to offer assistance if this experience continues, or you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone
on August 21, 2025
Posted by: Sylvia
[This review was collected as part of a promotion.] I like how easy it is to manage the android system but I think I should have no screen murrioring or u can choose to disable it
Value
5
Written by a customer while visiting Samsung US