Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(1,762 Reviews)
Rating breakdown 1,762 reviews
5 Stars
1,368
4 Stars
309
3 Stars
54
2 Stars
21
1 Star
10
90%of customers recommend this product.
(
82 out of
91)
Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
1
Bad Camera
on October 10, 2024
Posted by: KEli
Expertise:Expert
The mobile device's camera performance is subpar, resulting in grainy and low-quality videos. Despite attempts to optimize camera settings, the issue persists. It appears to be a recurring problem affecting the Ultra model as well.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, October 11, 2024
Hey Keli! Thanks for taking the time to share your feedback on the Galaxy S24 FE with us. The Galaxy S24 FE is designed to enhance your everyday activities and hobbies with the power of Galaxy AI. Whether you're a photography enthusiast or simply love capturing special moments, the Galaxy S24 FE offers a range of features to elevate your experience. With the Photo Assist feature, you can turn your cherished memories into stunning masterpieces. This AI-powered tool provides you with creative suggestions and enhancements to make your photos truly stand out. Additionally, the Instant Slow-Mo feature allows you to capture and savor important moments by slowing them down, adding a unique and cinematic touch to your videos. Check out the link attached for tips on how to record high-quality videos on your Galaxy device. If this persists, please reach out to us at Samsung Support so that we can look into what may be causing this. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002031/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10002031/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Simply espectacular. The best partner in life.
on October 14, 2024
Posted by: Kiki26
[This review was collected as part of a promotion.] The Galaxy S24 Ultra has been a game changer for me. Its AI capabilities are truly magnificent and have transformed the way I work and enjoy daily life. I use Galaxy AI to optimize my productivity—whether it's organizing tasks, managing documents, or scheduling meetings, it handles everything seamlessly. The camera is unbeatable, capturing stunning photos in any lighting condition, and the videos are incredible, with sharp detail and vibrant colors that make every moment feel cinematic. When I need a break, watching movies on the stunning display with enhanced AI features makes the experience immersive. For day-to-day tasks, Galaxy AI provides intuitive suggestions and automations, making my routine smoother and more efficient. Overall, the combination of powerful performance, intelligent features, and an extraordinary camera has made this phone an indispensable tool in my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this product
on October 16, 2024
Posted by: Tyanriva
[This review was collected as part of a promotion.] So far I've never had any issues with this device, holds a charge that last all day and I need that. The AI is super intuitive, love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Give me boss
on November 19, 2024
Posted by: Rajib
from Saudi Arabia
Expertise:Beginner
I need galaxy s24 fe 128gb give me boss thanks like it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Underwhelmed
on October 24, 2024
Posted by: Loserkid23
[This review was collected as part of a promotion.] I truly could have skipped this upgrade, the battery life is poor. All other specks and features are amazing. Camera quality is by far the best on any device I've had.
Value
3
Response from Samsung USBy Social Commerce, October 25, 2024
Thank you for sharing your feedback on the Galaxy S24 FE. With the S24 FE, you can enjoy extended playtime, powered by a larger battery. It is perfectly optimized for video streaming, making it your ultimate companion for uninterrupted entertainment. We’re happy to see that you’re enjoying the amazing features and the camera quality. However, we hate to see that the battery life has not met your expectations. To help extend battery life, we suggest checking out the power-saving mode and adjusting settings like screen brightness and background app activity. Check out the link attached for options to help extend your phone's battery life. Your feedback is valuable, and we continuously strive to enhance the user experience. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
great buy looking forward to the next one!
on October 14, 2024
Posted by: Thomas0
[This review was collected as part of a promotion.] The galaxy AI is fabulous it does everything and more!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
smooth camera
on February 16, 2025
Posted by: bakachan
[This review was collected as part of a promotion.] This is a great phone because of the camera and because of the smoothness and quality. The only downside is the batteries dissapering quick.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 5, 2025
Posted by: AlwaysAndroid
[This review was collected as part of a promotion.] I love most every feature on this device that I'm aware of at the moment. Security is great. Photo quality is amazing. Storage, access to everything you need daily is awesome. Can't complain really. So far I love everything about it.
Value
5
Written by a customer while visiting Samsung US