Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,762 Reviews)
Open Ratings Snapshot
Rating breakdown 1,762 reviews
5 Stars
1,368
4 Stars
309
3 Stars
54
2 Stars
21
1 Star
10
90%of customers recommend this product. 
(
82 out of 91
)
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Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
2 out of 5
2
Wouldn't Purchase Again
on April 23, 2025
Posted by: SPTBG112
I've had this phone, and I am charging it every day. I use it the same way as the Samsung A52 I traded in. The A52 was a much better phone. Newer model doesn't always mean a better phone.
Response from Samsung USBy R&R Team, April 24, 2025
Hi there SPTBG112, we appreciate your feedback on your Samsung Gaalxy S24 FE. We understand how important the lasting battery of your device is to you every day. We have provided links to a few troubleshooting guides to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team if this does not help you resolve this matter with the battery or you experience additional frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 fe
on April 24, 2025
Posted by: Pluv
I'm so happy with my product thank you for the pricing
Response from Samsung USBy R&R Team, April 24, 2025
Hey Pluv, thank you for your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear how pleased you are with the usage of your new phone, and finding it to be a great device for the price. Please, reach out to us again in the future if you have any questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone overall.
on April 25, 2025
Posted by: Breanna
from Springfield, MO
Expertise:Intermediate
I miss the 6.1" screen. I'm a female and is harder to handle such a large screen.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 29, 2025
Hi Breanna, we appreciate your feedback on your Samsung Galaxy S24 FE. We completely understand how important it is to be able to easily use your device and not feel as though you are struggling to hold the device. We do our best to provide a range of devices in a variety of display sizes to meet the needs and preferences of our customers. We hope you'll reach out to us again in the future with additional feedback or questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome!
on April 26, 2025
Posted by: Scott
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Awesome. My wife enjoying this. Maybe more than me lol
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 29, 2025
Hi there Scott, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We love that both you and your wife are so happy with the features and capabilities of your new device. We would love to hear from you again any time in the future if you have questionsor would like to share additional thoughts about your Samsung products with us. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Please customer
on May 5, 2025
Posted by: Karl Helmer
from Philadelphia region, US
Expertise:Intermediate
Verified Purchase:Yes
I'm very pleased with the phone -- like other Samsung phones it is high quality and works well. The transition was smooth since my previous phone was a Samsung Galaxy S20 FE, which I was able to trade in.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2025
Hey Karl Helmer, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the usage of your new phone, and finding it to be high quality for your needs. We look forward to hearing from you again any time with questions, or to share additional thoughts about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not functional compared to an s20 despicable
on May 6, 2025
Posted by: The long rider
from Mid Atlantic
Expertise:Intermediate
Verified Purchase:Yes
Well the phone seems to be okay it's just that your functionality the layout on the home screen or any screen is terrible compared to the s20 that I own. You have the microphone and a totally asinine location compared to where it was in a very user friendly location on the s20. I don't know what genius that works for you decided to put it in that corner but that is the most asinine location unfunctional non-useful location. Hopefully you can do a software update and correct this deficiency and defect.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
1 out of 5
1
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 7, 2025
Hi there The long rider, we appreciate you sharing your experience of your Samsung Galaxy S24 FE with us. We understand how important specific functionality of your device is to you every day. We would love to help you best align the software settings to your preferences. We have provided a link to the full device manual that will help you with the different keyboard settings. We have also shared a link to the Samsung Support Team if this frustration continues, or you have questions about future updates. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Can not turn on Wi-Fi calling.
on May 11, 2025
Posted by: Debbie A
from Tallahassee, Florida
Expertise:Beginner
Verified Purchase:Yes
Can not initiate Wi-Fi calling. Otherwise it's a great phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 13, 2025
Hi there Debbie A, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE. We understand how important your device is to you, and needing specific functionality. We have provided a link to the full device manual to help you with the full capabilities. Wi-Fi calling can vary in availability from carrier to carrier, and without knowing what carrier you are using for your device, we recommend reaching out directly to them. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery life could be longer.
on May 13, 2025
Posted by: Traveling retiree
from DFW, TX
Expertise:Intermediate
Verified Purchase:Yes
The battery doesn’t last much longer than my old phone, S20 fe. Otherwise, it's a nice phone with lots of features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 14, 2025
Hi Traveling Retiree, we appreciate your feedback on your Samsung Galaxy S24 FE. We are so happy to hear how pleased you are with the usage of your device. We have provided a link to a few troubleshooting guides to help you maximize the battery life of your device. We have also shared a link to the Samsung SUpport Team if you believe your device is not operating as intended, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
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Written by a customer while visiting Samsung US
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