Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Bora Purple
Average customer rating
4.3
(1,759 Reviews)
Rating breakdown 1,759 reviews
5 Stars
1,107
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Bora Purple
Customer Rating
5
This product is practical!
on May 1, 2023
Posted by: Badsha42
[This review was collected as part of a promotion.] This product has the best of both worlds small and compact to fit in pockets and big screen to watch videos. Amazing phone and nostalgic!
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone only issue is hinges
on May 1, 2023
Posted by: Randyc
[This review was collected as part of a promotion.] Use it mostly for streaming music and videos and does awesome
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on May 1, 2023
Posted by: Mac12345
[This review was collected as part of a promotion.] Works good for games and streaming but did notice my screen starting to lift although it did repair itself I have no Idea how I was offered a replacement for free within the first year of pur have which is nice since I was weary about the folding screen but I have had no other issues with the device runs fast and has gave me no other issues and had great picture quality alongside it and it's super cool that u can even take pictures with the front smaller screen without opening the phone does leave for some interesting shots from my seven year old and a good laugh.
Written by a customer while visiting Samsung US
Customer Rating
5
Boombastic
on May 1, 2023
Posted by: Vortexwalker
[This review was collected as part of a promotion.] I had z flip 3 and when z flip 4 came out I instantly got it. Waiting for z flip 5 .
Written by a customer while visiting Samsung US
Customer Rating
4
I like the way it takes pictures
on May 1, 2023
Posted by: V3niceT
[This review was collected as part of a promotion.] I like the way it takes pictures, just not on the cover screen. What I don't like, which is odd, is the voice to text writes in a whole large run-on sentence. Then I have to go back and space everything out which is time consuming.
The battery isn't spectacular. It holds up if I'm not using it alot but not so much if I'm recording content or working on media. I do like the design and reminds me of when LG had the Lotus which I loved back in the day.
Overall it's ok.
The battery isn't spectacular. It holds up if I'm not using it alot but not so much if I'm recording content or working on media. I do like the design and reminds me of when LG had the Lotus which I loved back in the day.
Overall it's ok.
Written by a customer while visiting Samsung US
Customer Rating
3
Love and hate
on May 1, 2023
Posted by: Bsmustang98
[This review was collected as part of a promotion.] Amazing processing speed for everything you can imagine. The pen is always ready. The purple color it very vivid on the outside.
After a few months the battery didn't hold charge and the screen cracked at the bend point.
After a few months the battery didn't hold charge and the screen cracked at the bend point.
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Hello there Bsmustang98, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your honesty as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience I have included some links to Samsung articles that have a wealth of knowledge within them regarding getting the most out of your Galaxy battery. Did you know that we also have Samsung Care+ that is available to be added to eligible devices that would protect your investment? Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, spilling your drink into the speakers, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations nationwide to take your device to be quickly repaired helps you get back to what you love doing most in life. That is one of our highest priorities. Please reach out to Samsung Support if you would like further assistance or if you have any additional feedback to share with us. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Phone experience redefined
on May 1, 2023
Posted by: Panda4you
[This review was collected as part of a promotion.] Z flip4 is the best phone experience i had in recent years. The ease of use, portability is great
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone but not very durable
on May 1, 2023
Posted by: Brannybee
[This review was collected as part of a promotion.] Phone was great with streaming and taking pictures and Etc but already had to replace my phone twice thank God for my insurance it just doesn't hold up well when dropped because both times it cracked right where it Folds so now I switched to Galaxy s23
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Salutations Brannybee, thank you for finding the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ for eligible devices that would extend physical damage coverage to your devices. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an impromptu dip in the pool with your phone, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to nationwide, helps you get back to what you love most in life. Talk about peace of mind! If you would like to share any additional feedback with us, please reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US