Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Average customer rating
4.3
(1,742 Reviews)
Rating breakdown 1,742 reviews
5 Stars
1,092
4 Stars
388
3 Stars
106
2 Stars
64
1 Star
92
86%of customers recommend this product.
(
529 out of
618)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Customer Rating
5
You can see your self in the back camera
on February 19, 2023
Posted by: 282882
[This review was collected as part of a promotion.] I use it playing watching movies, and I love the cuality every thing is great
Written by a customer while visiting Samsung US
Customer Rating
5
Small footprint when folded
on February 19, 2023
Posted by: OldGuyWithFlip
[This review was collected as part of a promotion.] Got tired of having a brick hanging on my waist. Opted for the Flip4 because of its size when folded.
Love the phone and I use it for everything. No regrets.
Love the phone and I use it for everything. No regrets.
Written by a customer while visiting Samsung US
Customer Rating
3
Minimally noticeable crease; began separating @ 6m
on February 19, 2023
Posted by: Janelle
from Dayton, OH
Expertise:Intermediate
I. Love. This. Phone. The reason I'm only giving it 3 stars is because I've only had it for 6 months and the screen is bubbling at the crease. Had the same problem with the 3 and by the time the 4 came out, it took up 1/3 of the screen.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Response from Samsung USBy Bethany, Social Commerce, February 21, 2023
Hi Janelle... Thank you for your feedback of the Samsung Galaxy Z Flip4. Your input is welcomed as we continue to lead the charge on innovation. We are thrilled you love your device! In case you aren't enrolled in Samsung Care+, I've attached the link below. With it you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, enjoy 24/7 Expert support and replacements as soon as next business day. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has great camera quality
on February 20, 2023
Posted by: Kimberly
[This review was collected as part of a promotion.] The camera quality is good and my phone has fallen so many times and has never broken. The battery life is great and last a long time without charging it.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awsome
on February 20, 2023
Posted by: Momanator
[This review was collected as part of a promotion.] Love the camera feature. I use it every day as my personal computer. The fold saves on your neck
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone however, still needs some help
on February 20, 2023
Posted by: User149173171938361919
[This review was collected as part of a promotion.] I use a C-C charging cable that shows the Watts of charging speed. It doesn't like going over 17 watts. The phone also tends to heat up fast from use. Currently at 34c just writing a review. Open snapchat *snapchat recently made an update that fixed the photo aspect ratio* or Instagram and it shoots up to 42c at 45c the phone will start acting up. And last problem I've noticed is again overheating with normal camera use. I have seen very choppy footage and very slow capture times. I
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 21, 2023
Posted by: EKranshan1987
[This review was collected as part of a promotion.] I use my phone for everything. So, it's great for people on the go. Email, text, talk and streaming. Durable and compact.
Written by a customer while visiting Samsung US
Customer Rating
2
Fun phone when the hinge mechanism doesn't fail
on February 21, 2023
Posted by: Kat2miatic
[This review was collected as part of a promotion.] I have really enjoyed this phone for the most part up till about 2 months ago, when my hinge stopped working suddenly. I cannot open my phone up fully and is only able to open up to a 90° angle. It is very frustrating and I don't have the ability to send my phone to warranty for 2 weeks because I need my phone for work. So now I feel like I am stuck with a broken phone, that I didn't even break.
Response from Samsung USBy Bethany, Social Commerce, February 26, 2023
Hi Kat2miatic... Thank you for your feedback on the Samsung Galaxy Z Flip4. Your input is appreciated as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. They are often able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US