Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Average customer rating
4.3
(1,742 Reviews)
Rating breakdown 1,742 reviews
5 Stars
1,092
4 Stars
388
3 Stars
106
2 Stars
64
1 Star
92
86%of customers recommend this product.
(
529 out of
618)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Customer Rating
5
Great Upgrade from the Z Flip3!
on October 6, 2022
Posted by: purplecloud999
from Fort Hood, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been using the Z Flip4 for a few weeks now and I already noticed better battery life, faster charging, and improved camera quality. I'm sure there's more that ai haven't noticed yet, but it is well worth the upgrade. I'm super excited to get the new One UI 5/Android 13 update to explore even more new features. My TV, smartphone, smartwatch, laptop computer, and audio systems are made by Samsung and I am so happy with my galaxy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My second ZFlip and still lovin it!
on October 6, 2022
Posted by: Happy iPhone Convert
from Seattle
Expertise:Intermediate
[This review was collected as part of a promotion.] Converted from iPhone since ZFlip3 and took advantage of the pre-order trade in deal! Got the Galaxy Buds with the order for 1/3 the price.
I am still an avid MacBook Pro user but the new iPhone models since iPhone 11 were lacking innovation and design. The newly refreshed ZFlip3 stole my heart with its eloquent design and form factor that brought both functionality, mobility, design for me.
I am still an avid MacBook Pro user but the new iPhone models since iPhone 11 were lacking innovation and design. The newly refreshed ZFlip3 stole my heart with its eloquent design and form factor that brought both functionality, mobility, design for me.
Some personal highlights for the ZFlip4 vs ZFlip3
- Snapdragon 8+ is seamless
- Doesn't overheat or drain battery as much as ZFlip3
- Camera quality got a bump from ZFlip3
- Front screen widget now offers option to quickly call contacts without opening the phone
- Snapdragon 8+ is seamless
- Doesn't overheat or drain battery as much as ZFlip3
- Camera quality got a bump from ZFlip3
- Front screen widget now offers option to quickly call contacts without opening the phone
Cons of ZFlip4
- Personally like all matte finish of hinges and body but the shiny metal look works
- This is Android not ZFlip in particular but the keyboard accuracy and autocorrect is still way behind compared to iOS
- Personally like all matte finish of hinges and body but the shiny metal look works
- This is Android not ZFlip in particular but the keyboard accuracy and autocorrect is still way behind compared to iOS
I'd say if you're looking for a discounted option and a first time foldable phone user just go with ZFlip3 as the upgrade is marginal but if you have flexibility and want a greater trade in value... Don't hesitate and go for it!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fun compact and functional
on October 6, 2022
Posted by: Ballyn87
from Minneapolis MN
Expertise:Expert
[This review was collected as part of a promotion.] I love flex mode for videos and video calls. Camera control and positioning is a breeze with this device always getting great shots. Its fast and responsive. Seems almost as fast as my s22 ultra
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
PERFECT DEVICE!
on October 6, 2022
Posted by: Viper6
from Minnesota
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone. I have a bit of an addiction to phones, so I go though a lot of them vent quickly. I can appreciate all features that make every phone unique. This device really is special. Does it have the best camera, no. That is my only gripe. Fortunately that doesn't bother me. The cameras on this phone still are phenomenal. It's the size, the satisfaction of the fold, and the flip... It's just PERFECT. I had the earlier version of this phone, and decided to upgrade because I believe in this device. You have to experience it for yourself.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 6, 2022
Posted by: Gabby
from Plainfield, NJ
Expertise:Expert
[This review was collected as part of a promotion.] I am happy I bought this phone, there are a lot of improvements and features. The colors are more vibrant and better features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone. Could use a bit more battery life.
on October 6, 2022
Posted by: Rye Bread
from Flint
Expertise:Expert
[This review was collected as part of a promotion.] I bought this about two months ago and found it wasn’t for me. I gave it to my fiancés mother and she loves it. I like the speediness of the interface, the build quality and how compact it is when folded! It has decent enough cameras and is excellent for messaging and calls. I would recommend the Z Flip 4 for anyone wanting a phone for messaging and other stuff first, content consumption second!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Excellent concept and user experience, some flaws.
on October 6, 2022
Posted by: DiscoSlug
from Lexington, ky
Expertise:Expert
[This review was collected as part of a promotion.] Owner 2 months. Love the phone in almost every way. I haven't been this excited to own a phone since the galaxy active 5. Hinge is not perfect, after 2 months and no damage or drops the hinge now closes not uniformly, so it will not stay snapped shut anymore. Also, battery is quite small and it doesn't seem the hardware or software is capable of dealing with the smaller battery.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. We're thrilled you're enjoying your new phone! I've attached some links that should be of help regarding the battery life of your device. Also, the link to Samsung Care+. They offer Device Protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to Same day Cracked Screen Repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. We're thrilled you're enjoying your new phone! I've attached some links that should be of help regarding the battery life of your device. Also, the link to Samsung Care+. They offer Device Protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to Same day Cracked Screen Repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Flip 4 pocket phone
on October 6, 2022
Posted by: Lenny
from Bradenton, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I have used the fold2,flip 3 & now the FLIP 4. It's just a delightful phone to have, been using it through the hurricane & it performed perfect. It's very light, so it slips right into your pocket. Have access to my laptop through the phone $ it works well. Will never buy anything else.
Len K
Len K
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US