Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Average customer rating
4.3
(1,742 Reviews)
Rating breakdown 1,742 reviews
5 Stars
1,092
4 Stars
388
3 Stars
106
2 Stars
64
1 Star
92
86%of customers recommend this product.
(
529 out of
618)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Customer Rating
5
Sweetest looking phone ever awesome!
on February 24, 2023
Posted by: Bunchasung
[This review was collected as part of a promotion.] Listening to the music sounds quality is stereo sounding awesome.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on February 28, 2023
Posted by: 12ri12
[This review was collected as part of a promotion.] I love using my phone to watch movies and videos and to even do schoolwork. It is so easy and convenient for everyone to use
Written by a customer while visiting Samsung US
Customer Rating
5
I've never had a better phone
on February 28, 2023
Posted by: EllaRae
[This review was collected as part of a promotion.] This phone is a creator's dream. It has the elements of the 90's trend with the ability to allow you to go all out with the creativity features. The front screen is perfect for notifications without opening your phone. The camera quality is perfect for capturing high-quality, cinematic videos right on your phone. The foldable size fits perfectly in pockets and bags. It's screen is also perfect for streaming and gaming. I have had a ton if phones in my years and this one is my ABSOLUTE favorite.
Written by a customer while visiting Samsung US
Customer Rating
4
Overall phone has great features and stylish!
on March 19, 2023
Posted by: CrazyAboutTech4Ever
[This review was collected as part of a promotion.] After seeing many commercials decided to get the device. It's actually quite interesting and impresses me more each minute I use it. The design is sleek, the technology is impressive in it's build, the only down is the battery. Normally after a while batteries began to decrease however straight out the box I noticed my battery would go down quickly. The upside is it's a quick charge but need to have a charging source. The phone itself from the front screen while closed is amazing to when you open it and fully engage in it's features is worth the battery fiasco. If you're looking for a sleek and sexy phone that won't take allot space this is the phone for you.
Written by a customer while visiting Samsung US
Customer Rating
5
It nice to have and it fold down
on March 24, 2023
Posted by: Hodika
[This review was collected as part of a promotion.] I use my device for everything and it works I love it a lot of ppl should get one
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera features
on May 21, 2023
Posted by: Arknett88
[This review was collected as part of a promotion.] While I was on vacation in Colorado. I used the camera and second screen for incredicalbe photos and videos
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome! BIG things in a small package!
on July 7, 2023
Posted by: Anonymous
Had the Flip3(?) for about a year and I LIVE it!
Only complaint is that the screen PROTECTOR starts creasing/cracking after around month 7 or so I think.
Overall, I think it's a great phone!
Only complaint is that the screen PROTECTOR starts creasing/cracking after around month 7 or so I think.
Overall, I think it's a great phone!
Written by a customer while visiting Samsung US
Customer Rating
1
Don't waste your $$$$
on August 7, 2023
Posted by: Sept74
from New Jersey
Expertise:Intermediate
I have had this phone less than a year when the legendary line across the fold appeared. This is when the protective film warps develops air bubbles and distorts the screen. Then to make things worse there is no fix other than getting a new one. I was told this issue was resolved before I brought this model, it was not the case.
I expected better from Samsung
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 9, 2023
Hey there Sept74, thank you for sharing your feedback with us about your Samsung Galaxy Z Flip4. We completely understand wanting to have full confidence in your device and know that it's there when you need it. Given the stated time of owernship this device is still within the one year warranty period. We have attached below for your convenience the warranty information as well as the Samsung Support Team. They can work with you to determine what options are available to you and what works best for you in terms of timeframe. We have also included an article we have available on our website that will highlight some great care measures we recommend specifically for foldable devices. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US