Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Average customer rating
4.3 out of 5
4.3
(1,742 Reviews)
Open Ratings Snapshot
Rating breakdown 1,742 reviews
5 Stars
1,092
4 Stars
388
3 Stars
106
2 Stars
64
1 Star
92
86%of customers recommend this product. 
(
529 out of 618
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Customer Rating
5 out of 5
5
Great features
on October 17, 2022
Posted by: Ama63
from Oak Lawn il
Expertise:Intermediate
[This review was collected as part of a promotion.] Excellent phone by far. The design with battery life is everything for me. Would not want to trade it with anything.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features easy to learn
on October 17, 2022
Posted by: NatF
from Charlotte area, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my flip 4 for a month and love it more everyday
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good
on October 18, 2022
Posted by: Niknik
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I just upgraded my flip 3 for the flip and so far so good. It definitely has a nicer feel to the hands, more compact. The battery is better, down to charging to just to times a day, but then that's me cause I don't like my battery going below 25%. I love the night mode, it's not as grainy and it captures more detail in the dark. I have high hopes for this phone and I'm hoping for the best. I will review again after 6 months.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!
on October 18, 2022
Posted by: obviouslytt
from Columbus, Ohio
Expertise:Expert
[This review was collected as part of a promotion.] I just recently upgraded to the Flip 4 and absolutely love it! It's my first foldable and I love the form factor for taking photos, watching videos and how it fits so much better in a pocket folded!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome compact and powerful device
on October 18, 2022
Posted by: Josue95
from Cleveland, OH
Expertise:Expert
[This review was collected as part of a promotion.] I just upgraded feom the z flip 3 and if i loved my z flip3 im more than obsessed with the z flip 4, great battery, smooth performance, the fact that it turns from a big phone to a small one in just one fold
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good
on October 18, 2022
Posted by: Ktkatz
from Davenport, ia
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the flip, it's the perfect size and it just convenient. I upgraded from the 3, which I hope the screen issue if fixed, but other than that it's a great phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone Upgrade
on October 19, 2022
Posted by: Quelg0tvibe
from Chocolate NC
Expertise:Expert
[This review was collected as part of a promotion.] The phone is worth it I believe foldable phones have came a long way and this flip4 is just the right size and not to much. I look at it for someone who enjoys a big screen be also doesn't mind putting it away. I feel it's less prone to screen cracks as a top thing. I can say it's not as fast as it should be with what is powering it because coming from a s22 ultra it was faster. Hopefully with release of Android 13 they unlock the processor more for the speed it has to offer I get lag here and there on hiccups with system at times but random not often.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Durability
on December 5, 2022
Posted by: Lilkillumbus
from Johnstown ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] So I've had this phone not even a month and the inner screen started cutting out than it started having bleeding pixels all on its own. But I may add a week after that started I dropped it on my motorcycle doing 55 mph and all it did was break the outer glass lower peice and made the inner screen stop cutting out. So is it durable yes but why did it break its self.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy BethanySocial CommerceDecember 8, 2022
Hello,
Thank you for your review of the Samsung Galaxy Z Flip4. Your opinion is valuable as it ensures we remain innovative and improve on the design and functionality of our products. I've attached the link to our warranty department. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
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