Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Average customer rating
4.3
(1,742 Reviews)
Rating breakdown 1,742 reviews
5 Stars
1,092
4 Stars
388
3 Stars
106
2 Stars
64
1 Star
92
86%of customers recommend this product.
(
529 out of
618)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Customer Rating
5
It's so cute and really like the back mini screen
on May 1, 2023
Posted by: Mishurainbow
[This review was collected as part of a promotion.] I like the mini screen it's so nice for take selfie pictures love it it so tiny and cute really recommend
Written by a customer while visiting Samsung US
Customer Rating
5
State of the art phone with experience to match!!!
on May 1, 2023
Posted by: Astrolord
[This review was collected as part of a promotion.] I absolutely love the portability that comes with such a full robust smart phone experience. Having the front screen helps when info is needed quickand another great addition to the Samsung ecosystem!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Love this flip phone
on May 1, 2023
Posted by: CrystalW
[This review was collected as part of a promotion.] I had the flip 3 and upgraded to the flip 4. I love this phone. I like being able to use the cover screen to read texts without opening the phone when at work. I also like being able to play and control my music just from the cover screen. I also love taking photos with the phone. Concert photos actually come out better with this phone then they do with my camera when it's dark outside. I do wish the battery would last longer though. Hopefully that will be an improvement in future newer models. I'm looking forward to upgrading to the latest flip when I pay off this one.
Written by a customer while visiting Samsung US
Customer Rating
4
Lost features
on May 1, 2023
Posted by: Mimi56
[This review was collected as part of a promotion.] I use my phone for everything . It helps keep me organized, i use it for work. I play games on it. I use it to count my steps etc. I traded in my galaxy S10 for the z flip 3. I noticed that the zip flip 3 doesn't have all of the features that my s 10 did and the battery does not last as long. My z flip is hard to charge if it has a phone cover or protector on it
Written by a customer while visiting Samsung US
Customer Rating
3
Poor design
on May 1, 2023
Posted by: Whpmgr
[This review was collected as part of a promotion.] I use my phone for texting. Calls, streaming, camera,social media
Response from Samsung USBy Debra, Social & Commerce, May 3, 2023
Hi there Whpmgr, thank you for taking the opportunity to share your feedback with us about your Samsung Galaxy Z Flip4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
Love, love this phone!
on May 1, 2023
Posted by: Logie64
[This review was collected as part of a promotion.] I absolutely love the Flip4. The size is perfect, screen is clear and battery works all day long. A minor complaint is the camera quality, but not enough for me to switch phones. And Samsung's trade in policy has me hooked as a loyal customer.
Written by a customer while visiting Samsung US
Customer Rating
4
Not the right product
on May 1, 2023
Posted by: Ruben2445
[This review was collected as part of a promotion.] Love my phone except for the fact that the battery drains to fast for my use. I'm a Realtor and use it to make and receive calls, send and receive docs. By mid day I need to charge it. Before I had a Samsung Note 20 and the battery lasted the whole day.
Written by a customer while visiting Samsung US
Customer Rating
5
i like it!
on May 1, 2023
Posted by: nikoburn
[This review was collected as part of a promotion.] Has a better battery, a stronger hinge and the ui features are awsome. They fixed most of the problems from the last model, its a nice phone.
Written by a customer while visiting Samsung US