Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Average customer rating
4.3
(1,742 Reviews)
Rating breakdown 1,742 reviews
5 Stars
1,092
4 Stars
388
3 Stars
106
2 Stars
64
1 Star
92
86%of customers recommend this product.
(
529 out of
618)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Customer Rating
3
Great device, with major issues
on May 1, 2023
Posted by: IllWill
[This review was collected as part of a promotion.] My phone is something I keep on me at all times for work. This phone gets a lot of looks and compliments for it's design, but I am never able to recommend this device to anyone with out major changes being made in the Zflip line up.
1. The battery life is horrible a few calls with Bluetooth is enough to destroy the batter in less then 5 hours. You have to keep the battery saver on at all times for a chance to last 75 % of your day. This is a major setback as I come from the note lineup and having a phone with a battery that can't handle my work load phone calls and email is a horrible experience.
2. The over heating during video calls. Big yikes, we live in a digital age where alot of calls are now video. Having a phone get this hot is uncomfortable
1. The battery life is horrible a few calls with Bluetooth is enough to destroy the batter in less then 5 hours. You have to keep the battery saver on at all times for a chance to last 75 % of your day. This is a major setback as I come from the note lineup and having a phone with a battery that can't handle my work load phone calls and email is a horrible experience.
2. The over heating during video calls. Big yikes, we live in a digital age where alot of calls are now video. Having a phone get this hot is uncomfortable
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Good day to you, thank you for finding the free time out of your busy day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out the Samsung article titled, "Keep your Galaxy device at its normal operating temperature" for some great tips and tricks on keeping your device from overheating. I have also included a few links to Samsung articles that contain information about how to optimize the life of your Galaxy battery. Please do not hesitate to contact Samsung Support if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
ADORABLE And LIGHTWEIGHT
on May 1, 2023
Posted by: Loveme6610
[This review was collected as part of a promotion.] I use my device for practically everything..streaming music..hook up to my car for hands free...I mirror it to my TV to stream shows and videos and my pictures .I made a great choice in choosing my device..pictures are perfect..
Written by a customer while visiting Samsung US
Customer Rating
5
Great design! Excellent features as well
on May 1, 2023
Posted by: Reviewer1
[This review was collected as part of a promotion.] First of all, I thought this device is just about the design. However, after using this for a year. I realized the quality is also AMAZING. So far I am satisfied with battery, videos and camera. Also no problem with gaming!!! Highly recommend.
Written by a customer while visiting Samsung US
Customer Rating
4
This product almost has all that I need
on May 1, 2023
Posted by: Murjela
[This review was collected as part of a promotion.] This phone has been a new experience coming from another brand. The foldable feature is the key of this phone. It's sturdy enought and light weight enough to notice.
If only it's screen was a bit shorter. I am not a big fan of long screens.
If only it's screen was a bit shorter. I am not a big fan of long screens.
Written by a customer while visiting Samsung US
Customer Rating
4
One of the best devices I've ever owned
on May 1, 2023
Posted by: Lovespeechenjoyer
[This review was collected as part of a promotion.] Love every aspect about this device. The design of the phone is great it has a beautiful screen, it feels durable well put together and the battery is pretty decent. My only issue with the device is the screen protector it eventually starts showing a crease in the middle and you have to buy another one and can never get it on exactly right. That's my only gripe about the phone just rethink the screen saver deal it was the same on the Z3 flip as well. Big believer in the fold and flip phones besides the screensaver this device is perfect for me.
Written by a customer while visiting Samsung US
Customer Rating
4
This flip phone is nice and compact.
on May 1, 2023
Posted by: Stormypug
[This review was collected as part of a promotion.] Streaming is seamless. There is a crease in the center of the phone but it does become not noticeable over time.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a conversation starter.
on May 1, 2023
Posted by: Samsungluv4ever
[This review was collected as part of a promotion.] This is the best phone I have ever had.! Its compact design is awesome. It can stand up by itself to help capture perfect pictures with its high quality camera. Never in my life would I think a flip phone would be so useful in my everyday life. The battery life is good. I do everything on my phone and have zero complaints. And you can end calls by closing the phone.. it's very satisfying.
Written by a customer while visiting Samsung US
Customer Rating
5
It's a good phone. I like flipping it.
on May 1, 2023
Posted by: MrRoyce123
[This review was collected as part of a promotion.] I use it for daily use and to watch videos and play games.
Written by a customer while visiting Samsung US