Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Average customer rating
4.3
(1,742 Reviews)
Rating breakdown 1,742 reviews
5 Stars
1,092
4 Stars
388
3 Stars
106
2 Stars
64
1 Star
92
86%of customers recommend this product.
(
529 out of
618)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 128GB (Unlocked) - Blue
Customer Rating
4
Z flip 4: great phone, needs a better battery
on May 1, 2023
Posted by: MILKMAN
[This review was collected as part of a promotion.] Great phone! Just wish they would improve the battery. If you are a heavy user of this phone. It will not last all day, but if you are a light user you could get 8 hours out of it easily! Maybe more.
Written by a customer while visiting Samsung US
Customer Rating
3
Looked great on paper
on May 1, 2023
Posted by: Notflipping4it
[This review was collected as part of a promotion.] I loved everything about my phone at first. The flipping closed was so nice when I could just put in pocket and go without having to worry about damaging screen all the time. The screen is good quality and camera was decent, It charges quick, and has good sound. However, I keep having problems with making it receiving calls, texts, or anything requiring connection. The basic network, 5G, Wifi, Bluetooth, etc will keep working intermittently, or not at all. Kind of need that for a phone. I hope next model isn't as bad.
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Hey there Notflipping4it, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip4. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please check out the Samsung articles titled, "Issues with mobile network connection on Samsung phone or tablet" and "Samsung phone has poor signal and cannot use data or make calls" for some helpful troubleshooting steps you can do without any outside assistance. If you would like any further assistance, please do not hesitate to reach out to Samsung Support when it is convenient for you. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Customer Rating
5
Better than apple
on May 1, 2023
Posted by: Radium226
[This review was collected as part of a promotion.] I never thought I'd leave apple because of all the stuff I've heard about Android but this phone really drew me in. it's got a beautiful design and amazing features.
Written by a customer while visiting Samsung US
Customer Rating
5
Cannot expect more!
on May 1, 2023
Posted by: flipuser915
[This review was collected as part of a promotion.] I was not sure using a foldable phone, tried the Flip and it came out very useful and fun to use. Could not expect more from a foldable at this moment
Written by a customer while visiting Samsung US
Customer Rating
5
It has great feature and a great camera.
on May 1, 2023
Posted by: BTSINFIRED
[This review was collected as part of a promotion.] It has a very good camera and the flexibility is insane. I don't need to tell some to hold the phone for me when taking a picture and it has a feature that allow people to use two or more apps at the same time
Written by a customer while visiting Samsung US
Customer Rating
5
Super Compact! Awesome Screen
on May 1, 2023
Posted by: Tbaa93
[This review was collected as part of a promotion.] I use the z flip 4 for work. I love how compact and super portable this device is!
Written by a customer while visiting Samsung US
Customer Rating
5
Love to flip Photos!
on May 1, 2023
Posted by: Flipphotosfun374
[This review was collected as part of a promotion.] My favorite is fold, set phone down & take a 🤳
Kids love waving their hands to get the auto picture feature.
Kids love waving their hands to get the auto picture feature.
Written by a customer while visiting Samsung US
Customer Rating
4
Great device!
on May 1, 2023
Posted by: LVinKG
[This review was collected as part of a promotion.] This is a wonderful little device. Fits in my smallest purse or comfortably in my pocket! Love that I can fold my phone half up and split the screen between two apps! I can also take a group photo with ease - just fold half up, position everone nicely using the view screen, join the group then snap the pic!
Written by a customer while visiting Samsung US