Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S10 Ultra - 14.6" 512GB - Wi-Fi - with S-Pen - Moonstone Gray
Average customer rating
4.8
(952 Reviews)
Rating breakdown 952 reviews
5 Stars
838
4 Stars
76
3 Stars
17
2 Stars
9
1 Star
12
92%of customers recommend this product.
(
239 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S10 Ultra - 14.6" 512GB - Wi-Fi - with S-Pen - Moonstone Gray
Posted by: John
from Seattle, WA
Expertise:Expert
Verified Purchase:Yes
Truly the best tablet on the market. Even more so than the iPad Pro 13-inch. You’re buying the Ultra because you want a huge screen. This has that and the aspect ratio allows for media consumption like YouTube and Netflix (as well as viewing two apps side by side) just incredible. And to me, it’s so much larger than the biggest iPad offering that to me it’s not really even a direct competitor. Plus, the S Pen comes included, so with the right trade-in you’re looking at buying the best tablet on the market for far, far less than any iPad Pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stops charging completely...
on February 12, 2025
Posted by: davoz28caboose
What is up with Samsung and charging issues lately? I LOVE this tablet, and my 5pro watch and Fold 6. But the Galaxy tab and the Fold 6 have stopped wired charging completely! What is going on?!?! It won't do fast charging slow charging anything with different blocks and charging cords. So disappointed in the quality downturn in the last 2 years....
Response from Samsung USBy R&R Team, February 13, 2025
Hi there Davoz28caboose, we appreciate your feedback on your Samsung Galaxy Tab S10 Ultra. We know that the ability to charge your device is vital to your usage, and we would love to help you troubleshoot this experience. We have provided a link to an article to help you at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance in resolving this experience. We have also shared a link to your warranty information for your convenience. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
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Samsung Community
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Facebook
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Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Chung
from Brooklyn.NY
Expertise:Beginner
Verified Purchase:Yes
You will know how much it costs when you see the tablet in person rather than in the pictures how very light and good picture quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Owning a s10 ultra
on June 4, 2025
Posted by: Minato69
[This review was collected as part of a promotion.] Having the new Galaxy S10 Ultra has truly simplified my life. I can watch my favorite anime and chat with my girlfriend simultaneously using the split-screen function—no need to constantly switch between apps. As a commercial truck driver, I often take photos, and the stylus feature lets me annotate them easily, which is a huge plus. I'm really impressed with this tablet, and the built-in Samsung AI helps me catch grammar mistakes in the emails I send. Overall, I'm very satisfied with this device.
Value
5
Written by a customer while visiting Samsung US
Posted by: Oscar
Expertise:Intermediate
Verified Purchase:Yes
This lablet has a giant screen, and the good things end here. The operating system is so poor that tapping the "left" 3-bar icon will oftentimes crash the tablet. The only way to "revive" the tablet is to short-click the power button and then restart the screen. Some apps working well on tablets more than 5 years old would not display or work well on this tablet. The sound quality and volume is also not good, pretty much on par with the old Tab S6.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, August 4, 2025
Hey Oscar, we appreciate your feedback on your Samsung Galaxy Tab S10 Ultra. We know how frustrating it can be when your device is not aligning to your expectations in functionality, and we would love nothing more than to help you resolve these matters. We have provided links to troubleshooting guides to help you resolve the crashing, apps, and audio of your device. We have also shared a link to the Samsung Support Team if these experiences continue or you have additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Samsung Community
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Facebook
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade to be proud of.
on November 2, 2024
Posted by: Debukks
[This review was collected as part of a promotion.] My device came with the Galaxy AI new slim keyboard as a bonus and it was awesome inspiring. I had upgraded to the Tab S9 Ultra which was a sequel to my Tab S7+ that was an upgrade when I switched from an Ipad in 2021. The Tab S9 Ultra was already killing it for me because I do all my official work with microsoft and it's effect in terms of speed and accuracy so when Tab S10 was launched, I just had to have it and it was quite the upgrade because it didn't disappoint at all. The dedicated Galaxy AI button on the keyboard launches straight to the AI page without stress. The AI technology itself makes translation and searching the internet a breeze and life had never been better. I had always been a huge samsung fan since the days of true I flip phone and my first was the SGH- T500. I am awesome inspired by the Tab S10 Ultra.
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve
from Cathedral City, California
Expertise:Intermediate
Verified Purchase:Yes
I’ve owned the smaller Samsung tablet every year for 3 years. This year moved up to the BIG ONE! It is awesome! Anything you look at is just absolutely beautiful! It’s a little slower playing Fortnite but otherwise everything else is very fast!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on January 13, 2025
Posted by: tabFan
I bought this S10 Ultra as an upgrade for the S8 Ultra, and I am disappointed with what S10 has to offer.
In my opinion, the S10 Ultra screen is a downgrade. Reason I am saying that is because there is this faint pinkish rainbow like tint right in the middle of the screen. It gets worse when I view the screen sideway. The S8 Ultra also has that, but it is not that obvious and it is visible only when I view the screen in an extreme sideway,
In my opinion, the S10 Ultra screen is a downgrade. Reason I am saying that is because there is this faint pinkish rainbow like tint right in the middle of the screen. It gets worse when I view the screen sideway. The S8 Ultra also has that, but it is not that obvious and it is visible only when I view the screen in an extreme sideway,
This is the same problem that I had with the S9 Ultra last year - which I returned for the same reason.
I am very disappointed with Samsung in not fixing this screen problem continuously for 2 new models.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
3
Response from Samsung USBy R&R Team, January 14, 2025
Hi there TabFan, we appreciate your feedback on your Samsung Galaxy Tab S10 Ultra. We understand how important the uninterrupted viewing experience is for you every day when using your tablet. We have provided a link to an article to hep you with the pink you mention experiencing. We have also shared a link to the Samsung SUpport Team if this experience continues and you would like to discuss additional options. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
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Samsung Community
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Facebook
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Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US