Received this product as a Christmas gift after the previous one was a victim of Helene. I would have preferred the exact one, it seemed more user friendly as it flipped over to ensure more even cooking and it had a little batter catcher underneath. So far we’ve had some issues with both. I guess as we use it more we’ll pick up some tricks and stop overflowing the batter and know what number to use. Live and learn:/
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 27, 2026
We’re glad to hear you received a new waffle maker and appreciate your detailed feedback. It sounds like you’re getting familiar with the differences between models, and adjusting batter amounts and settings can help improve results. If you run into ongoing issues or have questions, our Consumer Assistance Team would be happy to help at 1‑800‑726‑0190.
Written by a customer while visiting cuisinart.com
On a positive note, truly non-stick, even with oil-free batter. But the temp control is loose, so a level "3" and a "4" come out the same. There are very brief instruction provided; online instructions include important info such as "Wash well before first use." Online also says to "spread the batter," don't just pour in the middle and press down, which is what I initially did and had waffles that were more cooked around the outsides and less done in the middle. Also, the sides get very, very hot. Would not recommend. Looking for a replacement.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 27, 2026
We’re glad to hear you’re enjoying the non-stick performance and appreciate you sharing your detailed feedback. We understand your concerns about temperature control and hot sides. If you’d like assistance with your unit or exploring replacement options, our Consumer Assistance Team would be happy to help at 1‑800‑726‑0190.
Written by a customer while visiting cuisinart.com
This no-frills but well-made appliance turns out great waffles every time. The waffles are a nice size for single portions. The surface cleans up easily.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com