Customer reviews from Case-Mate
Pelican - Voyager Case + Holster - iPhone 12 Pro Max - Clear
Average customer rating
3.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
12
4 Stars
2
3 Stars
0
2 Stars
2
1 Star
4
Customer Reviews for Pelican - Voyager Case + Holster - iPhone 12 Pro Max - Clear
Customer Rating
5
Great Warranty and Customer Support
on May 7, 2023
Posted by: Daniel H.
Thank you for honoring your lifetime warranty. In my case, the holster broke not once but twice rendering it useless. I’m pleased with the result of going through your warranty process. I am happy to have the tool for the job. Hoping this one is better than the last one.
Written by a customer while visiting Case-Mate
Customer Rating
5
Voyager
on February 9, 2023
Posted by: mia f.
the look of the case is really nice and my screen has been really well protected, the packaging was well enclosed and the case it so practical i absolutely love it, best case i’ve had! I upgraded my old pelican case to this one.
Written by a customer while visiting Case-Mate
Customer Rating
5
Great product and it charges
on January 15, 2023
Posted by: Steve R.
Great product and it charges w wireless chargers as well.
Written by a customer while visiting Case-Mate
Customer Rating
4
My replacement case came quick
on January 8, 2023
Posted by: Melanie S.
My replacement case came quick in the mail. The warranty was easy and short to fill out. Love the case.
Written by a customer while visiting Case-Mate
Customer Rating
2
Clear turns yellow
on September 28, 2022
Posted by: Plino
After a few months my clear case became a dingy yellow color.
Response from Case-MateBy TR Wilhoit, September 29, 2022
Hello,
Thank you for your feedback. We can share your concerns with our Product team! This case is under a lifetime warranty, so we'd be happy to assist with a claim. If you have any questions, you can reach out Customer Service team by chat.
Kind Regards,
Case-Mate Team
Thank you for your feedback. We can share your concerns with our Product team! This case is under a lifetime warranty, so we'd be happy to assist with a claim. If you have any questions, you can reach out Customer Service team by chat.
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
1
It wasn’t the same one
on September 13, 2022
Posted by: Hector F.
It wasn’t the same one that I had before a harder case this one was a rubber case did not fit tight with my phone
Written by a customer while visiting Case-Mate
Customer Rating
4
I recommend them, they have
on September 6, 2022
Posted by: Juan c.
I recommend them, they have a lifetime guarantee if it breaks or gets dirty over time, they can change it.
Written by a customer while visiting Case-Mate
Customer Rating
5
10/10
on September 5, 2022
Posted by: Damian P.
Great warranty, super easy to use the website, product came really quickly, cheap shipping & handling cost. The design is great, used it for 2 years & phone has been broke or even gotten a chip. 10/10
Written by a customer while visiting Case-Mate