Customer reviews from jbl.com
JBL - Harman Quantum TWS True Adaptive Noise Cancelling - Black
Average customer rating
4.2
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
29
4 Stars
12
3 Stars
1
2 Stars
3
1 Star
4
100%of customers recommend this product.
(
20 out of
20)
Customer Reviews for JBL - Harman Quantum TWS True Adaptive Noise Cancelling - Black
Customer Rating
5
Clean and Clear Sound!!!
on June 7, 2022
Posted by: Gerald M
from Bronx, N.Y.
[This review was collected as part of a promotion.] Great product. Sound quality is extremely clear. Easy to contact with all devices. Works great when gaming, listening to music and making phone call. On the other hand anyone on the other end of my conversations can hear me clearly!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great Android option for Gaming, Music and Sports
on June 6, 2022
Posted by: KjmBaleo
from Austin, Texas
[This review was collected as part of a promotion.] Recently I had purchased a competitive product to these earbuds but since I have an Android device the full functionality and information about battery, etc.. was very limited. Although I was pleased with the functionality of those "pods" it was very hard to manage without this extra information available through the vendor specific application. Fortunately, JBL have released a very competitive product, the Quantum TWS, to those earbuds and I had the opportunity to do a side by side comparison on a recent trip abroad.
As I mentioned, the primary difference for me is the fully integrated environment with Android devices which allow me to use the JBL app on my phone to interact and adjust settings to customize the buds to my liking. In addition, the information on charge status for both the case and buds is essential for using as a work headset.
The app provides many equalizer options and the ability to choose how the touch gestures on each ear bud function with respect to calls, music, etc. There are different gesture modes-single touch, double tap, and sustained touch. My only complaint in this area is that the app does not allow me to adjust sensitivity for those gestures. They are very sensitive and I often found myself inadvertently triggering functions while inserting the ear buds into my ears. A minor nit but would be a good future enhancement in the app.
Another huge difference I like is the addition of 2.4Ghz USB dongle so I can use it with devices that do not have native bluetooth like a lot of desktop PC's.
The devices themselves deliver great sound for both listening and utilizing as a headset for conference calls. They offer multiple sound canceling modes-active noise cancellation, ambient aware and talk through all accessible through gestures. Also I have taken advantage of the Google assistant integration and at the touch of a bud get access to schedule, news, and other google assistant functionality.
Form and fit are good as well. I use them while doing my favorite activity-Disc Golf which have caused other buds to fall out at times. This sit well in my ears and have I have not had any issues with having them shift.
Overall I really like the Quantum TWS buds and have gifted my other "pods" to a family member that lives in the non Android world. I highly recommend this product for Android users and gamers that want a wireless option.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Wireless Gaming Headphones
on June 6, 2022
Posted by: Smitty1269
from New Jersey
[This review was collected as part of a promotion.] I was skeptical when I first tried these headphones. They come with 3 sets of ear pads. Once I found the correct fit I was pleasantly surprised. I first tried with Bluetooth music from my phone. The seal from outside noise was excellent. The bass was much better than my other wireless ear buds. It took me a while to set these up on my PC with the USB C dongle. (Need an adapter if you don't have have a USB C port) The spatial sound was very good and the bass was incredible for wireless earbuds. Very good for gaming Overall, I have to say that I recommend these ear buds.
Written by a customer while visiting jbl.com
Customer Rating
5
Great earbuds
on June 4, 2022
Posted by: Mikey Mike
from Charleston, SC
[This review was collected as part of a promotion.] The earbuds are great! Good sound, base, and separation. The 10mm drivers are what stand out. They are the best earbuds I have used for gaming. They work well with the software, and they are very comfortable for earbuds. I just prefer the comfort of headphones for longer sessions of gaming. If you are in the market for something that will fulfill both gaming and normal earbud use this would be the first choice hands down of anything out there. Well done JBL.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
A “Game” Changer Headphone
on June 3, 2022
Posted by: Josh502
from Campbellsville, KY
[This review was collected as part of a promotion.] The JBL Quantum TWS Headphones are a must have for your active gamer (PC or otherwise), workout enthusiast, or just anyone who enjoys great sound.
Sound : The JBL Quantum TWS Headphones are designed to submerge you deep into the life of your game. However, they do pretty well at connecting you with your favorite action movie or music jam. The very first thing I noticed about the sound was the deep bass. For as small as these headphones were the bass was not lacking. A rap/hip-hop song can rattle your eardrums if you want it too. Rock is clear and crisp with every instrument heard. Playing Classical music will have you feeling as if you’re in the auditorium itself. JBL did not hold much back when developing these headphones. On a side note I will say you have to turn the volume up most of the way to get a desired sound I feel.
Design : The JBL Quantum TWS Headphones come in a compact, small, pill-shaped charging case that magnetically holds your earbuds. The case is made out of what seems to be cheaper plastic and could break on a single drop so be careful. The earbuds are well designed. The shape fits my ear snugly and allows for no sound to escape. The JBL logo on the back end of the drivers is metallic looking and adds a sense of exclusivity to these earbuds. They have added a USB-C dongle to the case as well to be used when gaming however this piece just snaps in (no magnetic attachment)…which disappointed me. The elongated stem on the ear buds make it easy to put your earbuds in and out and even adjust. Overall, JBL did a great job when designing these headphones.
Technology : The JBL Quantum TWS Headphones don’t come with out their own features. These bad boys carry ANC, ambient aware (that adjust to the sound around you as needed), duel Bluetooth connection (thanks to the dongle), and up 6 hours of playing time with ANC on (8 hours with it off). You can connect to your favorite AI assistant to assist you when needed. With 4 booming front microphones you never have to worry about anyone hearing you as well.
Conclusion : If you’re looking for a pair of amazingly great sounding headphones to take you gaming to the next level than this is your set! You will not be disappointed with the feel, sound, or ability of these for your next tournament.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL is Always the Best!
on June 3, 2022
Posted by: Minisushi1212
from Prosper, Texas
[This review was collected as part of a promotion.] With so many different companies developing earbuds and headphones to improve sound quality and user experience, JBL never fails. The Quantum TWS exceeded my expectations and more in terms of usability, flexibility and overall experience. I've always used JBL for many applications from gaming to working out on the daily. I've also used other brands such as Bose, Beats, and Apple AirPods. In my opinion, it's a very close competition, however, these JBL earbuds have the best value out of all the competitors in this price range.
Here are some pros and cons:
The sound is amazing right out of the box! The equalizer in the JBL app lets me customize sound tuning to my likening, however, is not necessary for a great listening experience. There is plenty of bass, good mids, and highs also. They are comfortable to wear for a couple hours or longer with the right sized tips without my ears getting tired. The call quality is great and I love the tap to talk feature. The battery life is solid as well. I spent around 2 hours gaming with my friends and only lost around 10% battery life. The bluetooth connectivity range is great as well. I can walk about 30 feet and go upstairs and have music or a call still connecting without breakage.
Here are some pros and cons:
The sound is amazing right out of the box! The equalizer in the JBL app lets me customize sound tuning to my likening, however, is not necessary for a great listening experience. There is plenty of bass, good mids, and highs also. They are comfortable to wear for a couple hours or longer with the right sized tips without my ears getting tired. The call quality is great and I love the tap to talk feature. The battery life is solid as well. I spent around 2 hours gaming with my friends and only lost around 10% battery life. The bluetooth connectivity range is great as well. I can walk about 30 feet and go upstairs and have music or a call still connecting without breakage.
Now the cons (theres only 1!):
The active noise canceling on these earbuds are quite weak when compared to the AirPods Pro. The quantum TWS does a great job switching between the 3 options, however, it is lacking in this department.
The active noise canceling on these earbuds are quite weak when compared to the AirPods Pro. The quantum TWS does a great job switching between the 3 options, however, it is lacking in this department.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Lightning Quick Dongle Connecting!
on June 2, 2022
Posted by: Eddie32
from Lakewood, CA
[This review was collected as part of a promotion.] Super easy console hookup! I was listening to the videogame as quickly as I plugged in the dongle and hit the button. I didn't even have to run the setup through the app first. I definitely recommend connecting to the app first and being able to make the sound adjustments. Overall these were amazing during game play and better after running the ANC setup. I loved the immersive surround sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
you will want to wear them all the time
on June 2, 2022
Posted by: SdfR
from Milwaukee, WI
[This review was collected as part of a promotion.] Earbuds are solid. These fit and stay in the ear much better. put in and twist the bar to the down position and they stay. They need to fix the instruction booklet, It is totally useless because the print is too small and light grey which is totally unreadable. But its easy to figure out without it. Easy pair and connection. Various sound modes available with a tap on left ear bud. Pause on the right. Simple. Use and enjoy.
I would recommend this to a friend!
Written by a customer while visiting jbl.com