Customer reviews from jbl.com
JBL - Harman Quantum TWS True Adaptive Noise Cancelling - Black
Average customer rating
4.2
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
29
4 Stars
12
3 Stars
1
2 Stars
3
1 Star
4
100%of customers recommend this product.
(
20 out of
20)
Customer Reviews for JBL - Harman Quantum TWS True Adaptive Noise Cancelling - Black
Customer Rating
5
Great ear buds
on July 22, 2023
Posted by: Auntie Boo
from Missouri
I wear ear buds at work 8 to 9 hours a day. These ear buds are the most comfortable I've ever had. The sound is amazing and the battery lasts a long time. I will definitely buy these again when the time comes
Written by a customer while visiting jbl.com
Customer Rating
1
Quantum TWS
on May 1, 2023
Posted by: Merino80
They sound good but the battery life is absolutely horrible. I get about 2-3 hours of battery life with a full charge. Disappointed with JBL on these headphones. Would not recommend.
By Customer Support, May 1, 2023
Thank you for providing your feedback on our JBL Quantum TWS. It has up to 16 hours of battery life and this may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support, so we can assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Fantastic Sound
on July 27, 2022
Posted by: jlee89
Got this for both gaming and just listening to music on a daily basis. The noise cancelling is fantastic and it really helps me focus on my games also. I like that it's completely wireless so I don't have to wear bulky headphones entire time.
Written by a customer while visiting jbl.com
Customer Rating
5
Great and versatile headphones
on June 21, 2022
Posted by: Kevin1015
from Sag Harbor, NY
[This review was collected as part of a promotion.] This is a great and versatile product. Perfect for anything, from wearing for phone calls then taking to the gym for a workout. The noise cancellation is a great feature as well.
The overall quality of these headphones are great. The sound quality is spectacular. They are great for listening to music and watching movies on your laptop. They fit well in your eyes and do not fall out. This allows for a multitude of activities including phone calls, working out, listening to music, watching movies, etc. The battery life is incredibIe as well. I have no complaints with these headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Very impressed with these earbuds!!
on June 14, 2022
Posted by: yjax
from Roswell, GA
[This review was collected as part of a promotion.] These Quantum TWS earbuds sound fantastic...and they're just what the doctor ordered, as it pertains to my needs and preferences in higher sound quality earbuds. They are relatively light in weight, sharp looking, and both fit and stay in place exceptionally while in my ears. Furthermore, they're jam-packed with numerous advanced sound/noise cancelling/gesture control/fast charging/etc features.
Though I can't claim to be a huge gamer, I very much enjoy the advances in 3D VR technology, and watching movies that take advantage of high-end sound formats such as Dolby Digital, DTS, Dolby Atmos, etc. Additionally, finding and listening to 3D spatial music soundtracks, and even the occasional binaural YouTube videos, I must admit I was pretty skeptical earbuds would provide the kind of immersive 3D surround sound that I was hoping for. However, I will admit I was totally wrong in that assumption. The gamers will be more than impressed with these earbuds.
Another big win for me with these earbuds is how quickly and easily these earbuds connect and/or switch between my work phone and computer. This is especially true when situations such being on an important work-related conference call and our dog is letting me know he REALLY needs to go out. Previously, I had to excuse myself from the room, or remove my wired or wireless headset and attempt to reconnect to the meeting as I moved too far from my computer. The device switching with these earbuds has been so quick I no longer miss what's being discussed while reconnecting.
There are only a couple of relatively minor reasons I couldn’t give the Quantum TWS Earbuds a full five out of five stars in this review. Having said that, if given the option I would have rated them a 4.5 out of 5 rating. Anyway, here's what my concerns were. The overall build quality and appearance of the earbuds are fantastic, in my opinion, but I can't say the same for the charging case. They charge quickly, and the earbuds quickly pull themselves into place to be charged, but it's not the quality plastic material I've come to expect for such quality earbuds. I also wasn't overly impressed with the included on-paper directions that came with the earbuds. The directions weren't as clear-cut and straight-forward as I would have liked them to have been, and the font/print was so small it was very difficult to read them clearly.
To close, even though there are a couple of things that I felt could be made better, I would highly recommend these earbuds to gamers and those who truly enjoy immersive 3D sound experiences...in a very minimalistic package!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great Earphones
on June 9, 2022
Posted by: The bone
from Westchester NY
[This review was collected as part of a promotion.] These are the most versatile earphones I’ve ever owned. I get to play video games, workout, and listen to music with these things.
The audio quality on them is top teir as well. I’m able to get an accurate sense of sound when playing video games, and listen to music with well balanced frequencies.
My favorite feature has to be the dongle. It’s a smooth transition going from my phone to my PC.
The only thing I think can be better is the build quality. It just feels cheep to in my opinion.
It’s near perfect when it comes to doing what’s it’s supposed to be do, playing audio
The audio quality on them is top teir as well. I’m able to get an accurate sense of sound when playing video games, and listen to music with well balanced frequencies.
My favorite feature has to be the dongle. It’s a smooth transition going from my phone to my PC.
The only thing I think can be better is the build quality. It just feels cheep to in my opinion.
It’s near perfect when it comes to doing what’s it’s supposed to be do, playing audio
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
The best!
on June 9, 2022
Posted by: Johanna87r
from Bronx, NY
[This review was collected as part of a promotion.] These are my favorite earbuds. The sound is awesome. The Bluetooth connection is almost instant. The battery life of the case last a whole week, with regular all day use. They are super comfortable. I'm still learning how to use it. The setup is so simple it connected to my phone, because they are linked to my email. There's a step by step setup wizard. This is foolproof.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Best Wireless Ear buds to date!
on June 7, 2022
Posted by: AZJuice
from Surprise, Arizona
[This review was collected as part of a promotion.] Love this product!! First off music was crystal clear from the highs to the mids to the BASS that you felt in your ears! I have really small ear passages and the smallest ear tips were just fine for them to fit securely in my ears without issue. Handsfree calling was intuitive and amazingly clear. I was seriously impressed with the adaptive noise canceling feature. One caller asked when I took the ear buds out if I went to speakerphone mode since it was so noisy. I was not able to test on my console since it was not supported, but I was able to test on laptop for a zoom meeting. The included adapter was recognized and worked flawlessly (W10). These are my new daily carry!
I would recommend this to a friend!
Written by a customer while visiting jbl.com