Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,924 Reviews)
Rating breakdown 28,924 reviews
5 Stars
24,788
4 Stars
3,233
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Insane camara!!!
on August 10, 2026
Posted by: Nava21F
[This review was collected as part of a promotion.] I chose these phone because I saw a lot of videos about the camara of the Samsung s25 ultra and they weren't lying about it, I been an 🍎 user basically all my life and when I finally decided to switch to an samsung I really think I'll never go back to the other brand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 10, 2026
Posted by: Donald
[This review was collected as part of a promotion.] I chose the Galaxy 25 Ultra primarily because of the reliability and functionality of its' predecessor products. Wanted to stay with what I knew had provided overwhelming service in the past. No plans to do anything different in future purchases.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but they removed useful features
on August 10, 2026
Posted by: GOLDENBOY
[This review was collected as part of a promotion.] The dumbing down of the S-Pen was a big loss but that's really my only complaint this big part of why I even got the ultra but honestly that's my fault for not knowing they took away so much functionality
Value
3
Response from Samsung USBy R&R Team, August 14, 2026
Hi there Goldenboy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how disappointing it can be when features you have used in the past have been changed or removed. We have provided a link to an article to help you with the redesigned S Pen capabilities. We have also provided a link to the complete manual to assist you with the hand gestures and voice commands you can use with your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Solid Phone
on August 10, 2026
Posted by: Android4Life
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the absolute peak of modern smartphones, pairing a sleek titanium body that feels incredibly comfortable in your hands with a screen so clear and glare-free you can read it easily under bright direct sunlight. It operates with instantaneous speed whether you are jumping between apps or playing heavy 3D games, and the battery easily powers through a full day and a half of heavy use without needing a charger. The camera captures stunningly detailed photos, lets you zoom in on distant subjects like sports players or concert stages with crisp clarity, and uses smart editing tools to instantly clean up unwanted objects in your photos. Finished with a built-in stylus tucked right into the bottom for quick note-taking and precise photo editing, it gives you everything you could possibly want in a phone without any compromise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture Qaulity
on August 10, 2026
Posted by: Lilleo
[This review was collected as part of a promotion.] I will always choose Samsung. Great product overall. I choose to use my phone for streaming and pictures. Great quality overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I live my s25 ultra
on August 10, 2026
Posted by: Jp24son
[This review was collected as part of a promotion.] I love my s25ultra, I chose to use samsung products for the quality and cutting edge tech they use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera!
on August 10, 2026
Posted by: Sharitown
[This review was collected as part of a promotion.] I chose the Galaxy S25 ultra for the amazing camera. I love that I have the ability to take photos of the moon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is Remarkable
on August 10, 2026
Posted by: RuGamble
[This review was collected as part of a promotion.] I chose this phone because we were going on a trip and we needed a nice camera. This phone was definitely all that. The zoom and out zoom is amazing clear and quick. The pen is fun to use once you learn the tricks. Phone has never had a screen crack with the amount of times I have dropped it in these past 2 years. Definitely fast when streaming or playing games. Fast downloading too.
Value
5
Written by a customer while visiting Samsung US