Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,906 Reviews)
Rating breakdown 28,906 reviews
5 Stars
24,773
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Love my S25 Ultra
on August 17, 2026
Posted by: FrankieJ
[This review was collected as part of a promotion.] For years I enjoyed my S21 Ultra until I chose to upgrade to my S25 Ultra. It was the perfect time to upgrade at the time and my upgrade experience was seamless and my phone is still buttery smooth a year and a half later.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall very good, but it lost a few features
on August 17, 2026
Posted by: DocAPhD
[This review was collected as part of a promotion.] As a longtime Note series user, I chose the Ultra version of the S25 to replace my aging Note 9. While the cameras are, in my opinion, the biggest hardware upgrade from the Note 9, the lack of Android updates for the Note also contributed to my decision. However there were four significant downgrades that influenced my review rating. One is the lack of support for a removable SD card. A second is the removal of the earphone jack, which forced me to buy earbuds. The third is the lack of a charging brick capable of fast charging, forcing yet another accessory purchase. Finally, the fourth is the downgrade in functionality of the S-pen by removing the bluetooth connection. I also still miss the removable battery of earlier Note and S series models. All this yet with a higher price.
Despite these issues I am otherwise quite pleased with the S25 Ultra. It does pretty much everything I need in a phone and pocket computer. I use it daily as replacement for turning on one of my computers to run Excel, for email and texting, and internet. I even use it sometimes to make a phone call!
Despite these issues I am otherwise quite pleased with the S25 Ultra. It does pretty much everything I need in a phone and pocket computer. I use it daily as replacement for turning on one of my computers to run Excel, for email and texting, and internet. I even use it sometimes to make a phone call!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about this phone
on August 17, 2026
Posted by: Samsunguser4life
[This review was collected as part of a promotion.] I chose the s25 ultra for the larger screen and the pen that comes with it. Its a fast phone that handles games well and the battery is long lasting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone i have ever used.
on August 17, 2026
Posted by: Romeo3113
[This review was collected as part of a promotion.] I chose the galaxy s series because it is reliable and easy to use. I game on it everyday with no issues. I love the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on August 17, 2026
Posted by: Pyroking77
[This review was collected as part of a promotion.] Best phone by far, from display, speed, camera!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Android S25 Max
on August 17, 2026
Posted by: ATomZWheels
[This review was collected as part of a promotion.] My wife likes the fruity phone, I chose the phone with better quality pictures, more apps, better searches and storage. I also chose the S25 because of its durability. The programable side buttons with side access menu pop-ups gives me touchable quick access. The enclosed stylus always at hand, my wife cannot understand how it can read my handwriting, me neither. It works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
That's 25 ultra is simple a monster
on August 17, 2026
Posted by: Lester
[This review was collected as part of a promotion.] Honestly it's the best phone I've ever bought in a very very long while no matter what task I give the s25 ultra to do it does it effortlessly no hiccups no nothing rolling everything is is wonderful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love Samsung devices
on August 17, 2026
Posted by: Lester
[This review was collected as part of a promotion.] It is always smooth responsive and it's always ready to go no matter what I do and the task I give it to do it's always ready I have two Samsung watch I have one Samsung earbuds and I got s21 ultra I got a note 20 ultra and I got the s25 ultra Samsung phones is always the best I will always choose Samsung products the only thing I'm asking please don't remove the s pen let the s pen stays in the phone please that's part of the main reason why I really buy the s20 when you guys remove the s pen I was angry but I'm coming from the note series
Value
5
Written by a customer while visiting Samsung US