Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(30,313 Reviews)
Open Ratings Snapshot
Rating breakdown 30,313 reviews
5 Stars
25,951
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on October 7, 2026
Posted by: sanjeevansanu
from California
Expertise:Intermediate
The stunning 6.9-inch anti-reflective display is a masterclass in clarity, staying brilliantly bright and legible even under direct outdoor sunlight. Powered by the Snapdragon 8 Elite processor and 12GB of RAM, multitasking and high-end gaming are buttery smooth with zero lag. The versatile 200MP camera system captures breathtakingly crisp and reliable photos, while helpful Galaxy AI additions genuinely streamline everyday tasks. Housed in a durable titanium frame with the trusty S Pen included, it is a magnificent flagship device
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my samsung galaxy s25 ultra
on October 7, 2026
Posted by: GStorm
[This review was collected as part of a promotion.] I chosen the samsung galaxy s25 ultra because of the samsung galaxy note 4. From then on I had a samsung galaxy with a styles for work, games and 3d printing. I use it with Google to keep up with every day life. I draw notes and blueprints with measurements. I wouldn't know what I would do without it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Why I Chose the S25 Ultra
on October 7, 2026
Posted by: Xclusivelymii
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone that could do more than just make calls and take pictures. I use my phone every day for staying connected with my family, taking photos and videos, streaming, browsing, work, and keeping up with my busy daily routine. The camera quality is one of my favorite features, and the large, beautiful screen makes watching videos and viewing photos a great experience.
I also chose the Ultra because of the S Pen and the additional features that come with it. I was really excited about the note-taking capabilities, although I have to admit that taking notes isn't quite as easy or seamless as I expected it to be. I'm still learning how to get the most out of it.
The phone does occasionally freeze on me, which can be frustrating, but restarting the phone usually fixes the problem. Overall, though, I really enjoy my S25 Ultra. I'm still discovering new features and learning everything it can do, and it has become an important part of my everyday life.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 ultra top shelf phone quality
on October 7, 2026
Posted by: Summerrrtymeee
[This review was collected as part of a promotion.] I have had & used Samsung phones for as long as I could remember. I got the galaxy s23 ultra back when it first came out & it did not disappoint! I chose to upgrade to the galaxy s25 ultra & i love all the new features, I always like a high quality big screen. I game & it keeps up with its fast speeds, long battery life, & play quality. I take a ton of pics & the camera on this phone is out of this world. It is safe to say it does more than keep up. I am looking forward to seeing what is next within the Samsung community 😀
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Galaxy S phones
on October 7, 2026
Posted by: Justinaccurate
[This review was collected as part of a promotion.] I chose the S24 Ultra as my to go to phone untill I get to buy an S26ULTRA. We will see wish phone I like better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has kept it's speed and abilities
on October 6, 2026
Posted by: Tystik802
[This review was collected as part of a promotion.] I chose to stay with Samsung due to my previous positive experiences with them. It has not begun to lag and lose speed as a lot of other brands tend to do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy Phone Ever
on October 6, 2026
Posted by: NibZWho
[This review was collected as part of a promotion.] Ive been getting every Galaxy ultra phone since the Note 4 and the S25 Ultra has been my best experience ever.. i love everything about it.. design, feel, speed, also the fact that its titanium is extremely reassuring... the only thing im salty about is the s pen not being Bluetooth anymore, also wish there was expandable memory still..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really like the S series phones
on October 6, 2026
Posted by: CornBread
[This review was collected as part of a promotion.] I really like the S series phones, one, because of the look and colors. It's not to bulky in my hand, plus it's easy to use. The S pen is a super plus and it's comes in handy when signing documents online. I love the fact that you came download free apps at no cost. I also do charts, files, graphs, and I design my logos and pictures that I create on one of the apps for my t-shirts. The camera is amazing, it's clear and not foggy looking. At the end of the day I'm glad I chose this phone, the S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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