Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(29,986 Reviews)
Rating breakdown 29,986 reviews
5 Stars
25,727
4 Stars
3,387
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product.
(
943 out of
1,103)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Great daily phone, AI not the star
on September 26, 2026
Posted by: JohnnyDangerously
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I needed one phone that could handle work, photos, streaming, and everyday errands without slowing down. After using it daily, I still like it a lot.
The 6.9-inch display is bright and sharp. Movies, sports, and streaming look excellent even outside. The 120Hz panel stays smooth, and the speakers are clear enough for shows and calls. The Snapdragon 8 Elite never stutters when I jump between email, browser, maps, and video. Battery life covers a full mixed-use day, so I am not hunting for a charger.
The camera is the strongest part. The 200MP main lens and 5x zoom take clean shots I actually keep. Night photos and video hold up better than I expected. The S Pen is still useful for notes and marking up documents even without the older Bluetooth remote features.
Galaxy AI was the big selling point, and that is where I have to be honest. Circle to Search and the power-button Gemini shortcut are handy. Photo edits and live translate work in a pinch. Beyond that, a lot of the AI tools feel extra rather than essential. Now Brief and some assistant features do not change my routine the way the ads suggested. That is why this is four stars instead of five. The hardware is excellent. The AI is fine, not magic.
I use this phone all day for work and media. It is fast, the screen is beautiful, and the camera earns its place. I chose this Ultra and I would still pick it, just with more realistic expectations about the AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Relationships
on September 26, 2026
Posted by: Andreas
[This review was collected as part of a promotion.] I choose to name my review of my S25 ultra "Relationships " because it's always been dependable, loyal flawless in fiction, always truthful and to my knowledge, not once used my. Credit cards without asking first . Looking forward to meeting her sister in the future, when the time comes. Thank you Samsung...
Andreas
Andreas
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra-sleek and powerful
on September 26, 2026
Posted by: MummaMia
[This review was collected as part of a promotion.] I cannot say enough good things about the Samsung S25 Ultra. It is a technical powerhouse of speed and functionality that includes many new upgrades while still being user friendly. It has become my office on the go while also sporting a camera that can capture details on the moon. I am very happy I chose this device and am excited to see what Samsung has coming up next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone cause how fast it is and up to dat
on September 26, 2026
Posted by: Carliek
[This review was collected as part of a promotion.] I choose to use for the best phone an S series because of the quality and the quantity of my phone..it is the phone for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S phones have always been the best.
on September 25, 2026
Posted by: GalaxyFan
[This review was collected as part of a promotion.] I am a died in the wool Galaxy S fan since forever. I've had a phone from this series for years and there is no other phone that has ever come close. I have tried other phones but I chose to always come back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra phone
on September 25, 2026
Posted by: Critter
[This review was collected as part of a promotion.] I'm glad I chose this phone. One of my favorite features is the camera, my pictures always turn out great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on September 25, 2026
Posted by: Kriff2369
[This review was collected as part of a promotion.] I absolutely love my samsung s25 ultra, I chose this phone because I had an older samsung and wanted something better and I am very pleased with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love me an upgrade.
on September 25, 2026
Posted by: SpectrumGamer
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra to replace my S22 Ultra after it fell out of my bag onto a concrete sidewalk. It's fully an upgrade (obviously) but with a new S Pen model. I may like the older version more, but this one works fine the way it is. (It might just be the weight difference in my hand between the metal version vs the plastic version that throws me off a little.) Haven't had any problems at all! I miss the curved screen edge a bit, but that was also the weak point that shattered on my old phone so flatter is probably safer. Connects to everything I need it to. Accessibility features are awesome! This delivers WAY more than my husband's A series phone. Overall positive upgrade!
Value
5
Written by a customer while visiting Samsung US