Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,921 Reviews)
Rating breakdown 28,921 reviews
5 Stars
24,786
4 Stars
3,232
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Changing port
on August 17, 2026
Posted by: Sam2007
[This review was collected as part of a promotion.] I chose this device because I thought the bill would be cheaper instead I was over charged from the beginning. I like the device just not the price of the service. I believe that full transparency is needed to run a successful business. Over a short period of time I have had this phone, it's giving me problems. I can't plug in a charging cord without having it in a certain position for the phone to recept the charge. I am paying a pretty penny for this device and want what I am paying for.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy s25 Ultra
on August 17, 2026
Posted by: LoveFaithLife
[This review was collected as part of a promotion.] Love this phone Samsung Galaxy s25 Ultra so fast sleep send smooth I choose this phone because it's smart fast and beautiful lovely and has armor of neat features in still find something new everyday☺️
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is out of this world!
on August 16, 2026
Posted by: Detroitwild
[This review was collected as part of a promotion.] This is by far my favorite ultra yet. I have had 20 ultra and new one every year till the S25 Utlta. It's unmatched in every way however my personal favorite is the camera. People ask me what did I use every time I show a picture or video clip. It's the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small Improvements Matter
on August 16, 2026
Posted by: PapaBones69
[This review was collected as part of a promotion.] I decided to upgrade from the S22 to the S25 Ultra and it has been great. The screen looks cleaner and things move efficiently. The longer battery life is much appreciated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such an amazing camera
on August 16, 2026
Posted by: Mynight
[This review was collected as part of a promotion.] I chose the S25 ultra for all of its features. I really love the zoom on the camera my old phone could not zoom on the moon the way this does truly amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Camera
on August 16, 2026
Posted by: HollyOlly
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is fantastic in almost every way. The camera is truly incredible—it takes absolutely amazing photos effortlessly. The massive screen is gorgeous and makes streaming movies and TV shows during long airplane flights an absolute dream. It handles gaming effortlessly, and keeping up with family through texts, social media, and video calls is seamless.
My only real drawback is the weight. While I love the screen size, the phone feels quite heavy. Having smaller hands makes it a bit tricky to hold comfortably and makes it feel easier to drop. A good, grippy case is a must! Overall, if you can manage the size and weight, it’s an incredible device.
My only real drawback is the weight. While I love the screen size, the phone feels quite heavy. Having smaller hands makes it a bit tricky to hold comfortably and makes it feel easier to drop. A good, grippy case is a must! Overall, if you can manage the size and weight, it’s an incredible device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
⭐⭐⭐⭐⭐ Exceptional Performance and Battery Life
on August 16, 2026
Posted by: AndroidForever
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is everything a flagship phone should be. It features an incredible display, top-tier performance, amazing battery life, and a phenomenal camera system. It is absolutely worth every penny if you want the best of the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung. Been a long time customer
on August 16, 2026
Posted by: Extrememe
[This review was collected as part of a promotion.] chose the Galaxy S25 Ultra because I needed a reliable flagship device capable of handling heavy multitasking, note-taking, and top-tier photography. The refined build feels remarkably balanced in hand, and the anti-reflective flat display offers exceptional clarity even under direct sunlight.
The camera system is incredibly versatile. Daylight shots show sharp detail and accurate colors, while low-light performance produces crisp images without excessive noise. The zoom capabilities remain industry-leading, making it easy to capture distant subjects with impressive fidelity.
Performance is smooth and responsive, handling demanding applications effortlessly with zero lag. The battery consistently lasts through a full day of intensive use, and having the built-in S Pen alongside intuitive AI photo editing tools makes this a complete, well-rounded device for daily productivity.
The camera system is incredibly versatile. Daylight shots show sharp detail and accurate colors, while low-light performance produces crisp images without excessive noise. The zoom capabilities remain industry-leading, making it easy to capture distant subjects with impressive fidelity.
Performance is smooth and responsive, handling demanding applications effortlessly with zero lag. The battery consistently lasts through a full day of intensive use, and having the built-in S Pen alongside intuitive AI photo editing tools makes this a complete, well-rounded device for daily productivity.
Value
5
Written by a customer while visiting Samsung US