Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(30,312 Reviews)
Rating breakdown 30,312 reviews
5 Stars
25,950
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Best flagship phone experience on OneUI!
on October 7, 2026
Posted by: Smoovemove
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a no-compromise flagship that could handle chaotic, heavy-use days without feeling like an unwieldy brick in my hand. The subtle design overhaul is an immediate win in daily ergonomics; ditching the sharp corners for slightly rounded edges and shaving off noticeable weight means it no longer digs into your palm during long stretches of one-handed use. Its massive 6.9-inch Dynamic AMOLED display is arguably the best on the market, especially with the anti-reflective Gorilla Armor glass that genuinely kills harsh glare so you aren't constantly shielding the screen from direct sunlight. Under the hood, the Snapdragon 8 Elite for Galaxy delivers effortless speed. Whether you are juggling split-screen productivity apps, editing high-resolution video, or gaming, the phone stays completely fluid with impressive thermal control. The camera setup remains an absolute safety net for capturing everyday moments: the upgraded 50MP ultrawide brings crisp detail to wide-angle and macro shots, while the 200MP main sensor and 5x optical telephoto nail clear, vibrant photos in virtually any lighting condition. Even with the S Pen shedding its niche Bluetooth air gestures, having a dedicated stylus tucked inside for signing contracts, sketching ideas, or navigating spreadsheets is a rare luxury. Backed by a 5,000mAh battery that reliably stretches well past bedtime on heavy days, it strikes that rare balance of being an uncompromising tech!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android has never let me down
on October 7, 2026
Posted by: Hexxcia
[This review was collected as part of a promotion.] I chose the S25 ultra for it's pen. I was a frequent user of the galaxy note series so after it ended, the ultra versions were a logical choice. I love this phone overall. Very easy to figure out and use. I use the off screen memo feature more than anything else because I'm constantly writing stuff down, so I don't forget, and this keeps my place from being covered in post-its. If I had to type, I wouldn't make them. I do miss the being able to use the button on the S pen to take pictures but I've gotten used to it. It took me awhile to adjust to the lack of a headphone jack but I still love this phone. I will forever be a Galaxy person. When you look at the specs, it makes me wonder how the competition ever sells when they are always playing catch up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE MY S25 ULTRA
on October 7, 2026
Posted by: LoveMySamsungPhones
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra after years of being a Samsung fan, and honestly, it was the best tech decision I've made. This isn't just a phone, it's my entertainment center, my office, my camera, and my everyday helper all in one beautiful device.
For streaming and movies, the display is unreal. That big, bright AMOLED screen makes everything pop - colors are vivid, blacks are deep, and I can binge my favorite shows outside in full sunlight and still see every detail. The speakers are so clear and loud I don't even need earbuds half the time.
When it comes to sports and gaming, this phone keeps up with no lag at all. I can stream a game live, switch to a mobile game while on break, and the performance is buttery smooth. The battery lasts all day even with heavy use, and Galaxy AI actually makes things easier instead of just being a gimmick.
The camera is on another level. I take photos and videos of everything - family, nature, work projects - and the 200MP detail and zoom are insane. I can crop in from far away and still get a crystal clear shot. The S Pen is back to being my favorite feature too. I use it for quick notes at work, marking up documents, and signing things on the go.
For work and everyday life, this phone handles it all. I manage emails, calendars, video calls, and documents right from my hand. The AI tools help me write, summarize, translate, and organize so fast. It truly makes me more productive.
I've had a lot of phones, but I've never loved one more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 7, 2026
Posted by: Sandman
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra primarily due to its large display, superior performance, and exceptional picture quality and I dont regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra: The First Phone That Actually Feels
on October 7, 2026
Posted by: APEXEric
[This review was collected as part of a promotion.] I've owned a lot of flagships, and this is the first one I genuinely don't want to replace. The S25 Ultra is fast, the camera is absurd, and the battery lasts through a full day of heavy use without breaking a sweat.
But what really sold me is the AI. I use this phone constantly with Grokbot, and it's not a gimmick — it's woven into everything. Asking questions, drafting messages, summarizing stuff on the fly, it just works, and it works fast. The Snapdragon chip handles it all without lagging or overheating.
If you want a phone that feels like it has your back instead of just sitting in your pocket, this is it. Ten out of ten, and I'm not even being dramatic
But what really sold me is the AI. I use this phone constantly with Grokbot, and it's not a gimmick — it's woven into everything. Asking questions, drafting messages, summarizing stuff on the fly, it just works, and it works fast. The Snapdragon chip handles it all without lagging or overheating.
If you want a phone that feels like it has your back instead of just sitting in your pocket, this is it. Ten out of ten, and I'm not even being dramatic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra Best phone ever.. Any Samsung phone
on October 7, 2026
Posted by: Filmguyjd
[This review was collected as part of a promotion.] I am highly satisfied with my S25 Plus Ultra, as it serves as an essential, multifunctional device for my daily professional and personal requirements. As a dedicated long-term Samsung user, I continue to value the reliability and performance of your ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on October 7, 2026
Posted by: Rp6612
[This review was collected as part of a promotion.] The Samsung S25 Ultra is honestly one of the best phones I’ve used. The display is absolutely amazing—super sharp, bright, and smooth, and the 120Hz refresh rate makes everything feel really fluid.
The performance is excellent too. Apps open quickly, multitasking is smooth, and even heavy games run without any major issues. The cameras are another big highlight. Photos have great detail and the zoom is especially impressive. The S Pen is also really useful for taking quick notes, editing photos, and doing small things more conveniently.
The battery easily lasts through a full day with normal use, although heavy gaming and camera usage can drain it faster. The phone is definitely on the expensive side and is quite large, but if you want a premium Android phone with a great display, cameras, performance, and S Pen, the S25 Ultra is a great choice.
Overall, it feels like a proper flagship phone and is definitely worth considering if you want one of the best Android phones available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on October 7, 2026
Posted by: sanjeevansanu
from California
Expertise:Intermediate
The stunning 6.9-inch anti-reflective display is a masterclass in clarity, staying brilliantly bright and legible even under direct outdoor sunlight. Powered by the Snapdragon 8 Elite processor and 12GB of RAM, multitasking and high-end gaming are buttery smooth with zero lag. The versatile 200MP camera system captures breathtakingly crisp and reliable photos, while helpful Galaxy AI additions genuinely streamline everyday tasks. Housed in a durable titanium frame with the trusty S Pen included, it is a magnificent flagship device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US