Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(30,312 Reviews)
Open Ratings Snapshot
Rating breakdown 30,312 reviews
5 Stars
25,950
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Excellent phone
on October 8, 2026
Posted by: Gigi18s
[This review was collected as part of a promotion.] The phone's camera is excellent; I've taken photos of the moon and they turn out beautiful—the best camera and the best phone. Movie resolution is excellent; Samsung is always the best—I wouldn't trade it for anything. I like the software; it's easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great
on October 8, 2026
Posted by: KyBbqguy
[This review was collected as part of a promotion.] I chose the the Galaxy S25 Ultra. This phone is great. The battery life is better than any of my past phones. And the processor is super fast, which helps me in my daily work activities. The cameras are amazing, I have to take a lot of pictures in my job. And the detail and quality of the pics is the best I've seen. Overall, I'm extremely happy with this phone. I've had it a little over a year and it has and still exceeds all of my expectations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing samsung galaxy s25 ultra
on October 8, 2026
Posted by: MrPain
[This review was collected as part of a promotion.] I chose my amazing samsung s25 ultra for its camera. The zoom is amazing and I love the pictures it takes. The pen that came with is awsome and its a game changer with the phone. Everything with thos phone is top notch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best smartphone of all
on October 7, 2026
Posted by: PattyBella
[This review was collected as part of a promotion.] I chose this phone because I loved its large capacity of 1TB, I can store a lot of things, the Gemini function is simply my best friend, it helps me a lot and the photos and videos are of great quality, I love my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A phone that just makes life easier
on October 7, 2026
Posted by: SamsungOG
[This review was collected as part of a promotion.] I've been using Samsung phones for more than 10 years now, and honestly, there's a reason I've stuck with them for so long. I chose Samsung because I've always enjoyed the combination of great hardware, useful features, and the freedom to make my phone feel like my own.
One thing I genuinely love is how Samsung keeps improving its software. With every update, there's something new to discover, whether it's a cool feature, better performance, or a simple improvement that makes everyday life easier. I really appreciate that Samsung continues adding value to its devices even after we've purchased them.
From work and multitasking to photography, entertainment, and everyday use, Samsung has been a part of my daily routine for over a decade. The displays, cameras, and overall user experience have come such a long way, and it's been amazing to see that evolution firsthand.
What keeps me with Samsung isn't just the hardware. It's the software experience and how the devices continue to improve over time. After more than 10 years, I'm still excited to see what Samsung comes up with next!😍
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the S25 Ultra
on October 7, 2026
Posted by: Ladyalchemeya
[This review was collected as part of a promotion.] I chose the s25 Ultra for its amazing features and its screen display size. People will tell you size doesn't matter for a lot of things. This isn't one of them, in this case bigger IS better.
I absolutely adore this phone and treat it as I would my 1st born. Since i don't have kids, it basically is.
This phone is an extension of myself, without it I am lost.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Simplicity
on October 7, 2026
Posted by: Shellygurl66
[This review was collected as part of a promotion.] I love the simplicity of the Galaxy S25 Ultra. It's large enough to see the screen to get work documentation done. Yet it's small enough to fit into my cross body pocket-book. It takes good pictures and video for my need. Love Simplicity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung knocked this one out of the park!
on October 7, 2026
Posted by: Gracie
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️
I absolutely love my Galaxy S25 Ultra! This phone is seriously impressive. The display is beautiful, everything runs incredibly smooth, and the camera takes amazing pictures and videos. The zoom is especially impressive, and the pictures come out clear and detailed even from a distance.
The battery life has been great for me, and I love how fast and responsive the phone is. There are so many features and customization options that I’m still discovering new things it can do.
The S Pen is another huge plus, especially for taking notes, editing, and just having the extra convenience when I need it. The phone feels solid, premium, and well-made.
Overall, I’m extremely happy with the Galaxy S25 Ultra. If you want a phone with an amazing camera, gorgeous screen, great performance, and tons of useful features, I definitely recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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