Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.2
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
164
4 Stars
28
3 Stars
16
2 Stars
13
1 Star
23
82%of customers recommend this product.
(
125 out of
153)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Better than I hoped for
on February 16, 2026
Posted by: no12u
from North Central Florida
Expertise:Intermediate
My Galaxy S25 Ultra is better than I could have hoped for. I am a heavy user of my phone, meaning I do everything on my S25 Ultra. Besides paying bills and checking the weather, I have over 970 apps that I use regularly. The S25 Ultra handles it all without a care in the world. The battery still hangs with me for over 11 hours of constant use. It's takes amazing pictures too. I took a picture a couple nights ago and captured the stars and Milky Way. Amazing camera. Unfortunately, it's been dropped a time or two. Fortunately I have a case on it and zero scratches on my beautiful display or the back. I could not rate the phone high enough. It is really impressive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 17, 2026
Hey No12u, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how amazed you have been with the performance and usage of your new phone, and that it has exceeded your expectations. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
WORTH EVERY PENNY
on February 25, 2025
Posted by: PACKY
I LOVED MY S23 ULTRA BUT THIS S25 IS MUCH IMPROVED. VERY FAST AND SO EASY TO USE. EVERYTHING ABOUT IT IS SUCH AN IMPROVEMENY OVER THE LASO ONE
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera Performance And Everything!
on March 6, 2025
Posted by: luve
Expertise:Expert
Bought This Phone It is Amazing The Performance Is Camera And Everything Love Samsung!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the phone to own
on March 7, 2025
Posted by: Coachtotech
from Ohio
Expertise:Expert
The best samsung phone to date. The look, the feel and the build are top notch
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Jack
on March 10, 2025
Posted by: Believer
Third time returning and now I will never fualter again
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 5, 2025
Posted by: roodmutti
from Rockford,IL
Expertise:Intermediate
In general I love this phone. Still some features I haven't used, just because I haven't needed to use them. My only complaint is that you have down from the left corner to get to your notifications. That usually takes me 2 or 3 attempts. My Daughter who has the same phone has the same problem. Should have left that alone. Besides that fact, I love the phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 20, 2025
Posted by: BLITZ
Expertise:Intermediate
GREAT. PHONE. GREAT. 📷 GREAT. SCREEN
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Blitz, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the features of your phone including the camera and enhanced display quality. We have provided a link to the full device manual to help you with the additional features like Galaxy AI. We have also provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Jeremy
from Texas
Expertise:Expert
Verified Purchase:Yes
Love the square design. Fast processor. Amazing pictures both close and far away. Light and clean sleek design. This is my fourth galaxy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US