Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(30,447 Reviews)
Open Ratings Snapshot
Rating breakdown 30,447 reviews
5 Stars
26,065
4 Stars
3,439
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4 out of 5
4
Customizable, User Friendly, Best for Me
on June 29, 2026
Posted by: Haleidi3n
[This review was collected as part of a promotion.] The customizable features in this device are extraordinary, the ability to change so much to match what I need or want, from backgrounds, to app organization, and even UI changes and Theme's. Not to mention the ability for Galaxy AI to set up tasks and reminders and respond so organically to my questions and prompts. 10/10 staying with Galaxy phones to utilize all they offer!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The ultimate all-in-one fully loaded phone.
on June 29, 2026
Posted by: KingdomLegacy
[This review was collected as part of a promotion.] I finally upgraded from my Note 10 Plus, and the technological leap is incredible! This new phone is fully equipped, and having Galaxy AI built right in makes multitasking incredibly easy. Plus, you already know I couldn't give up my stylus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra is the Upgrade you want
on June 29, 2026
Posted by: Charles
[This review was collected as part of a promotion.] I use my ultra to stream multiple apps, I use the Microsoft 365 and the AI apps to find answers. The phone is fast efficient and very helpful!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on June 29, 2026
Posted by: Bearorder66
[This review was collected as part of a promotion.] The galaxy AI is super easy to use if you mot that much into AI or wondering where to start this is amazing the pictures option is fun to explore and modify
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's great, takes better pictures than friends wit
on June 29, 2026
Posted by: BTW7577
[This review was collected as part of a promotion.] Galaxy AI works well with this phone. I see no reason to upgrade if you have this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best device yet!!
on June 29, 2026
Posted by: Ktgrimm
[This review was collected as part of a promotion.] I seriously love my Galaxy S25 Ultra because it feels like it was made for everything I actually do every day. The screen is incredible, the camera makes every picture look next-level, and everything runs so fast and smoothly that I never feel held back. I love how premium it feels in my hand and how it has so many features that make life easier, whether I’m taking photos, watching videos, working, or just messing around. I also love how Galaxy AI makes things so much easier with smart features that help me get things done faster, edit photos, organize ideas, and make everyday tasks feel more effortless. It’s more than just a phone, it’s one of those things I use constantly and genuinely enjoy having.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has changed the way I look at phones
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] With Samsung's very high-definition camera, the Galaxy AI and the way it can use everything and anything that I need on the go. It is very useful and a very handy tool to use and keep on me very fast response times very quick movements very good camera good looking screen very high-quality build
Good storage, it's simply the best phone on the market for what you can do with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Glad to switch back to Samsung S25 Ultra
on June 29, 2026
Posted by: Thisguy316
[This review was collected as part of a promotion.] I was an ios user for many years. I enjoyed my devices but found i needed to upgrade my device and I looked at the Samsung S25 Ultra. I immediately fell in love with the device and thought.... this is my next phone. I purchased my Samsung S25 Ultra and loved everything about it. My wife (ios user) often asks for me to take a picture with my phone. Image quality is outstanding and AI is pretty amazing with this phone. Im still discovering all the many things this phone can do. I definitely recommend going to this phone. Very satisfied customer!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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