Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(30,327 Reviews)
Rating breakdown 30,327 reviews
5 Stars
25,963
4 Stars
3,423
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
S25 Ultra: Best Phone I've Owned.
on September 28, 2026
Posted by: DiscerningPhoneGuy
[This review was collected as part of a promotion.] I chose the S25 Ultra as I have always enjoyed the large format, outstanding display, and large memory availability of Samsung's flagship phone. The S25 was a significant step up from my prior version and the quality is outstanding. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Big change from an LG phone
on September 28, 2026
Posted by: Oldwolf
[This review was collected as part of a promotion.] I chose the S25 Ultra to replace a 4 year old LG phone, mostly because LG decided to get out of the phone business. There was a learning curve moving to the Samsung line, but it proven to be worth the effort. I mostly use my phone for calls and text messages, but the is room for some minor gaming, social media, and internet searches. Overall I am happy with the phone and would strongly consider upgrading to another Samsung when the time comes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung enthusiast loving the S25 Ultra
on September 28, 2026
Posted by: Beardo
[This review was collected as part of a promotion.] These days I chose the S25 Ultra just like the Note 20 Ultra I had before it. Samsung does phones very well and I appreciate their ability to make each one my own. The one critique I have for this product is the loose piece that rattles inside the phone. Otherwise, I love these phones and can't wait to see that the future holds for Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fantastic
on September 28, 2026
Posted by: Love2ride
[This review was collected as part of a promotion.] "I CHOOSE THIS PHONE " BECAUSE I have always been a fan of Samsung and there other non-phone products. The television is purchased has great screen clarity. Now the phone is great. Its super fast and the battery holds a charge like no other. Registration of banking apps was easy as well. Now I can just tap my phone at 9/10 places and its done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I always choose Samsung!!!
on September 28, 2026
Posted by: Ciielo59
[This review was collected as part of a promotion.] I’m completely obsessed with my Samsung—it handles literally everything I do, from managing work to streaming, listening to music, and gaming online. You couldn't pay me to switch to anything else."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Bad luck with camera
on September 28, 2026
Posted by: Asomm1813
[This review was collected as part of a promotion.] I love the phone. I unfortunately was delt a bad hand with my specific device having the stabilizer issue on the camera. Its almost unusable with the shaking that happens when in use. Its outside of the 1 year warranty so ill just have to deal with it. Knowing how many of the 25 Ultra devices had this issue I would have hoped samsung would have had a bit more grace and understanding with repairing this issue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 28, 2026
Posted by: Chan123
[This review was collected as part of a promotion.] I have always used Samsung flagship products starting with Samsung galaxy note 2. When it was time for an upgrade, I chose the Samsung Galaxy S25 ultra. I love the Spen. I love the fluidity of the screen. I love the seamless experience. I love how well gemini and bixby are integrated. It makes my everyday experience whole and effortless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ok So Here is the Deal
on September 28, 2026
Posted by: NickBeastly85
[This review was collected as part of a promotion.] The phone itself is amazing and it makes sense that you have upgraded the phones dealings. The S25 ultra is amazing it works well, reacts great to touch and features. But the reason I chose s23 ultra is that everything is already in it. Speed, processing, reliability, and just still a fun phone. The newer phones have their fun bells and whistles but there isn't a crazy change since s23 ultra that says to me ok I need to update and pay that money. It's nothing wrong with the newer phones at all is just that what isn't new and not conventionally needed. I chose Samsung all the way no question, have the watch, ear buds, but I want something that excites me like s9 having gorilla case or this one having such awesome cameras. Thank you for your time!
Value
4
Written by a customer while visiting Samsung US