Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,915 Reviews)
Rating breakdown 28,915 reviews
5 Stars
24,781
4 Stars
3,231
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Excellent phone
on August 17, 2026
Posted by: Wolfwalker67
[This review was collected as part of a promotion.] This is an excellent phone. I've always use Galaxy S phones. In my opinion they are the easiest to navigate and have wonderful features. I chose the Galaxy S phone series because I was new to these types of phones and friends told me they were easy to navigate. They were right! I will always choose the Galaxy S series phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone and Camera
on August 17, 2026
Posted by: SimpleSyrup
[This review was collected as part of a promotion.] We have had this phone for a couple years now and I am glad I chose this phone. It has worked flawlessly since the day I picked it up and the photos on the camera have always been perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's ALWAYS a GALAXY
on August 17, 2026
Posted by: DaniBarb
[This review was collected as part of a promotion.] I have ALWAYS had Galaxy phones... For me, there is NEVER another option... I chose the Galaxy S25 because I needed an upgrade and wanted a phone that was fast, reliable, and easy to use. The high-quality camera, long battery life, and it has s bigger screen. My 1st and ONLY choose is a Samsung Galaxy 🙂
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung S25 Ultra
on August 17, 2026
Posted by: Correctionsgirl
[This review was collected as part of a promotion.] I think it works fine. It has a battery that lasts a long time.
Value
3
Response from Samsung USBy R&R Team, August 19, 2026
Hey Correctionsgirl, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that the battery is keeping up with your usage, and that you are overall happy with your device. We have provided links to resources to help maximize your experience, discover additional capabilities you may want to integrate in to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Phone That Keeps Up With Our Family
on August 17, 2026
Posted by: Family4Life
[This review was collected as part of a promotion.] I chose the Galaxy S25 because I needed a phone that could keep up with our busy family, and it has exceeded my expectations. Between my husband, our kids, work, school activities, appointments, and everyday life, my phone is constantly being used.
The camera is one of my favorite features. Kids rarely sit still for the perfect picture, so I love being able to quickly capture the funny, unexpected moments that often become our favorite memories. The photos look great, and the phone is fast enough that I don't feel like I'm missing the moment.
I also love how smooth and responsive everything feels. I can jump between messages, photos, calendars, apps, and family schedules without my phone slowing me down. My husband and I are always coordinating something, so having a reliable phone makes a real difference.
What I appreciate most is that the S25 simply fits into our life. It helps me stay connected to my husband, keep up with our kids, organize our busy days, and save the little family moments I never want to forget. I'm very happy I chose the Galaxy S25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 17, 2026
Posted by: Stephlyn
[This review was collected as part of a promotion.] I chose this phone because of the screen size and the stylus. My favorite use of it is for phone games and social media.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 ultra
on August 17, 2026
Posted by: DT1484
[This review was collected as part of a promotion.] I have had Galaxy phones all the way back to I think the 5. Most have just been the base model, but I chose around the 21 to switch to the ultra. My favorite feature with the S25 ultra is the camera. It takes beautiful, clear pictures and has been my favorite phone camera so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy 25s ultra
on August 17, 2026
Posted by: BeccaB61
[This review was collected as part of a promotion.] I chose this phone because at the time it was the fastest and greatest. I am really happy with the battery life., it is better than any phone I have had in the past. The cameras are awesome. I can take professional photos with just my phone
Value
5
Written by a customer while visiting Samsung US