Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(30,375 Reviews)
Open Ratings Snapshot
Rating breakdown 30,375 reviews
5 Stars
25,999
4 Stars
3,433
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
An Amazing Upgrade
on February 17, 2025
Posted by: Brittany15xz
[This review was collected as part of a promotion.] I have always loved past Note and Ultra phones but this S25 Ultra is by far the best phone I have ever had. I love the anti-reflective screen. It's not grainy. It's very vivid with brightness nits up to 2600! The speakers sound great. They can get pretty loud with optimal clarity. The Now Brief is a new feature of One UI 7 and definitely comes in handy. I'm personally not tore up about the bluetoothless S-pen. I will just use my watch for these features. Overall, the phone is very snappy. I am enjoying it. I will never not own a Samsung phone. They are the best phones, bar none!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lightweight and fast
on February 17, 2025
Posted by: Samsungusereversince
[This review was collected as part of a promotion.] Its good to have a lighter phone compared to the Fold 5 which feels so heavy. The screen dimension also feels normal now, although color does not seem to pop the way I am expecting it to be even in vivid mode.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product is very good. I enjoy the smooth of al
on February 17, 2025
Posted by: greatphone
[This review was collected as part of a promotion.] The seamless actions across apps is great. No wasting time waiting on an app to open. The now brief function keeps me updated during the day
All the AI features help with the operations within the phone. Love this phone. Looks like at 74 yrs old I have found my last phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new features
on February 17, 2025
Posted by: Peg232
[This review was collected as part of a promotion.] I use the new briefing feature. It helps me plan my day and is helpful with my calendar and news. Navigation through my apps is seamless and easy. I love the camera features. The clarity and beautiful pictures this phone takes is amazing! The object eraser is one tool I can't go without. This is my upgrade from the Samsung ultra 22 and by far Samsung does not disappoint!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Better software, better specs, poor battery?
on February 17, 2025
Posted by: GalaxyUltra4Life
[This review was collected as part of a promotion.] Much improved software experience, always great to see better hardware, but why can't we get better battery? As a mobile user not always near a charger, can we get the battery to last longer? 30% more maybe?
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than I was expecting
on February 17, 2025
Posted by: MDB0311
[This review was collected as part of a promotion.] Upgraded from the Z Fold 4, and boy was it an upgrade! Phone is ridiculously fast and smooth. Battery lasts forever. And my camera takes crazy good pictures. Not disappointed at all!! Seamless actions across all apps!"
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent Phone
on February 17, 2025
Posted by: CharlieBrown7
[This review was collected as part of a promotion.] The phone is really nice and reliable I like the camera and the new IA capabilities but I really miss the Bluetooth pen
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone!!!
on February 17, 2025
Posted by: Ldbellchip
[This review was collected as part of a promotion.] Couldn't be more pleased and happy with my new S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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