Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,909 Reviews)
Rating breakdown 28,909 reviews
5 Stars
24,775
4 Stars
3,231
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Works perfectly for what I need.
on August 17, 2026
Posted by: TeamSumsung
[This review was collected as part of a promotion.] I have been a galaxy user for the last 12 years and each year I always upgrade to the newest model. I also use the galaxy gear ultra and the buds.
My galaxy phone works with me when I work, the split screen option helps during meetings when I need side by side viewing. I also tried the Z model fold. I love it and its capabilities but at the time it wasn't a good fit because I rarely use much of its features, but with my new job, I have been considering going back to the fold. The bigger screen and the work compatibility will be more welcomed this time around. I use my phone everyday day for work (even weekends). It's designed is perfect, the screen is good (but need a little bigger now). I have not had any problems with my galaxy... i am and will always be team Samsung... (I even have Samsung tv's, refrigerator, and soundbar)...
My galaxy phone works with me when I work, the split screen option helps during meetings when I need side by side viewing. I also tried the Z model fold. I love it and its capabilities but at the time it wasn't a good fit because I rarely use much of its features, but with my new job, I have been considering going back to the fold. The bigger screen and the work compatibility will be more welcomed this time around. I use my phone everyday day for work (even weekends). It's designed is perfect, the screen is good (but need a little bigger now). I have not had any problems with my galaxy... i am and will always be team Samsung... (I even have Samsung tv's, refrigerator, and soundbar)...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fragile Backglass
on August 17, 2026
Posted by: Jackie39
[This review was collected as part of a promotion.] I chose this phone because I thought it would be the best!!! And I've always wanted a Galaxy, but unfortunately K was very disappointed with the way they were built! I broke my back glass (shattered) within 3 months even with it being in a case, same thing happened with my son and his completely broke within 6 months!!! Now Im still paying on a phone that I dont have!!! 😐🤨😒
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hello Jackie39, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how valuable your phone is to you every day for a range of tasks. We have provided a link to the Samsung Support Team for your convenience. They can assist you with any repair options available for your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung
on August 17, 2026
Posted by: Shelly
[This review was collected as part of a promotion.] I'm glad I chose to stick with this phone. Has everything I need and love how user friendly it is. I have had Samsung phones for over a decade. Still love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 Ultra.
on August 17, 2026
Posted by: Johnny
[This review was collected as part of a promotion.] I have selected the Galaxy S25 Ultra as my primary device. Its advanced AI capabilities significantly enhance productivity, and its robust performance facilitates the filming and editing of video content. The device's exceptional speed and extended battery life consistently support my daily operations without interruption.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy
on August 17, 2026
Posted by: Clif24
[This review was collected as part of a promotion.] I have the Galaxy s24 and its been a great companion to have with me. Paired with my smartwatch makes it even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 ultra
on August 17, 2026
Posted by: Lostboy
[This review was collected as part of a promotion.] It is what i was expecteing good fast and durable love my s25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 17, 2026
Posted by: BigFine
[This review was collected as part of a promotion.] Works great is a lot of phone!! I'm still finding new and exciting features. So nice, so quality. Really beats all others and I used to use other brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on August 17, 2026
Posted by: GGibson
[This review was collected as part of a promotion.] Like many people, I enjoy taking photos. The Samsung S 25 Ultra is an easy to use professional grade camera that is also a phone. Lots of great moments have been captured by this phone and the pictures look great.
Value
5
Written by a customer while visiting Samsung US