Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,906 Reviews)
Rating breakdown 28,906 reviews
5 Stars
24,773
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
My fourth Galaxy phone
on August 18, 2026
Posted by: Scotchwhiskey2021
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I have had the 3 previous ones and have never been disappointed. This particular phone has is large and fits me (I stand 6' 6") and have very large hands.
It also has a pen with all the features that brings.
I really don't have any complaints except maybe battery life. When new it would last for almost two days. Now, 1.5 years later, I might run short by the end of the day depending on usage.
The camera is way better than I could ever need. All that said, I love the phone.
It also has a pen with all the features that brings.
I really don't have any complaints except maybe battery life. When new it would last for almost two days. Now, 1.5 years later, I might run short by the end of the day depending on usage.
The camera is way better than I could ever need. All that said, I love the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ultra Upgrade
on August 18, 2026
Posted by: akapra
[This review was collected as part of a promotion.] I chose S25 Ultra(1TB) along with Watch 7, by exchanging my previous S22 Ultra(128GB).
Pros:
1. Better Storage, RAM/ROM
2. Camera updates for astrophotography modes and production quality images.
3. Great overall feel for Ultra series.
Cons:
1. The 512 GB model would be better due to exchange price factor, for example if I wanted to get S26 Ultra, the return value for S25 Ultra is same for either storage.
2. The remote camera click feature from the S-pen was removed, disappointed!
3. OS updates and default apps laden on, are making me qonder why Samsung has not made a custom OS from Android open source which provides users with options to go without the default apps from Google/Facebook.
Pros:
1. Better Storage, RAM/ROM
2. Camera updates for astrophotography modes and production quality images.
3. Great overall feel for Ultra series.
Cons:
1. The 512 GB model would be better due to exchange price factor, for example if I wanted to get S26 Ultra, the return value for S25 Ultra is same for either storage.
2. The remote camera click feature from the S-pen was removed, disappointed!
3. OS updates and default apps laden on, are making me qonder why Samsung has not made a custom OS from Android open source which provides users with options to go without the default apps from Google/Facebook.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product
on August 18, 2026
Posted by: Pkay2017
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra as my everyday phone, and overall, it has been an impressive experience. Samsung has clearly focused on making this a premium device that can handle just about anything you throw at it, whether that’s work, photography, streaming, multitasking, or simply getting through a busy day without constantly worrying about the battery.
The first thing that stands out is the build quality. The phone feels solid and premium in the hand, and the large display is one of its biggest strengths. The screen is bright, sharp, smooth, and easy to see both indoors and outdoors. Watching videos, looking at photos, reading documents, browsing the web, and working with multiple apps all feel excellent on this display. The size does make the phone a little more substantial than smaller devices, but for me, the extra screen real estate is worth it.
Performance has also been excellent. Apps open quickly, switching between applications is smooth, and I haven’t experienced the kind of slowdown that can make a high-end phone frustrating to use. Multitasking is particularly good, and the phone feels capable of handling demanding applications without hesitation. It’s the kind of performance that makes the phone feel dependable rather than simply fast.
The camera system is another major highlight. Photos generally come out detailed and vibrant, and the different camera options give you plenty of flexibility depending on what you’re photographing. The zoom capa
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone for work and personal use
on August 18, 2026
Posted by: Snake1285
[This review was collected as part of a promotion.] This phone has been amazing since I first got it. I have had other Samsung phones before like the Note 20 and the S6 Edge Plus. They last and are very high quality phones. I use it for work and could not be a success with out it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S25 Ultra
on August 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose to upgrade to the S25 Ultra because I wanted the ability to keep using the stylus, and the upgraded camera system that was better than my old S21.
My only complaint about the S25 is the lack of Bluetooth capability for the stylus to control the camera. This is offset by the ability to control the camera with my Watch 8 which give a preview of what the phone camera is seeing.
All in all, I'm so happy with the S25 and it's performance, I'll likely keep it through at least a couple of generations of S series phones.
My only complaint about the S25 is the lack of Bluetooth capability for the stylus to control the camera. This is offset by the ability to control the camera with my Watch 8 which give a preview of what the phone camera is seeing.
All in all, I'm so happy with the S25 and it's performance, I'll likely keep it through at least a couple of generations of S series phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S25 Ultra
on August 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose to upgrade to the S25 Ultra because I wanted the ability to keep using the stylus, and the upgraded camera system that was better than my old S21.
My only complaint about the S25 is the lack of Bluetooth capability for the stylus to control the camera. This is offset by the ability to control the camera with my Watch 8 which give a preview of what the phone camera is seeing.
All in all, I'm so happy with the S25 and it's performance, I'll likely keep it through at least a couple of generations of S series phones.
My only complaint about the S25 is the lack of Bluetooth capability for the stylus to control the camera. This is offset by the ability to control the camera with my Watch 8 which give a preview of what the phone camera is seeing.
All in all, I'm so happy with the S25 and it's performance, I'll likely keep it through at least a couple of generations of S series phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and the AI is a nice feature.
on August 18, 2026
Posted by: Neonskys
[This review was collected as part of a promotion.] I got this phone because I take alot of pictures and want a great all around device on top of it. The camera is amazing and the technology in it is as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Game Changer for My Daily Routine
on August 18, 2026
Posted by: MissDaisy
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra to be my main device, and it has easily become the command center for my entire day. The subtle design changes make a huge difference in hand, it’s noticeably lighter, and the slightly rounded corners mean no more sharp edges digging into my palm during long sessions.
On a typical work day, I use my device to stay on top of everything.
On a typical work day, I use my device to stay on top of everything.
Multitasking is seamless on the huge 6.9-inch display, allowing me to take quick notes with the built-in S Pen while keeping emails and spreadsheets open side-by-side. The flat screen with anti-reflective glass makes reading text outdoors effortless, even in harsh sunlight.
When it’s time to unwind, this phone really shines for entertainment. I use it constantly for streaming movies, catching live sports, and playing graphic-intensive games. The Snapdragon 8 Elite chip handles heavy gaming without getting uncomfortably warm, and the display makes video content look crisp and vibrant.
The camera system has also elevated how I capture daily moments. The upgraded ultra-wide lens and improved zoom capabilities mean I get sharp, clear shots whether I’m at an event or just snapping quick photos on the go. Add in a reliable all-day battery that easily gets me from morning to night, and it’s hard to find anything to complain about. It delivers on every front.
Value
5
Written by a customer while visiting Samsung US