Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(23,670 Reviews)
Open Ratings Snapshot
Rating breakdown 23,670 reviews
5 Stars
20,305
4 Stars
2,604
3 Stars
450
2 Stars
141
1 Star
170
86%of customers recommend this product. 
(
1,128 out of 1,312
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
It's Ultra Nice! A+
on April 27, 2026
Posted by: Jenks7
[This review was collected as part of a promotion.] I went with the new Galaxy S25 Ultra because of my love for the now extinct Glaxay Note series. This phone still gets it! I love all the storage options available. This phone works great with the new Galaxy Al features and runs Gemini great! Battery Life is Outstanding! I really get 2 days from it. And I use my phone for work and with all the 2MFA apps I never have any issues. Must say, this Galaxy S25 Ultra is Awesome!
Best regards,
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always dependable
on April 27, 2026
Posted by: Tech2Go
[This review was collected as part of a promotion.] It's always frustrating getting a new phone. No matter good the transfer wizard is. Thankfully Samsung support has oodles of helpful information and set up was easy breezy! I am still getting familiar with the Samsung Galaxy AI capabilities but I love what I am seeing so far! I'm having fun turning my pet into a variety of characters. Yes, I know it can do so much more. I also use the phone for my tech job. Even with the additional apps and processes running, my phone stays cool and never slows down. I've been using a Samsung device for over 10 years. I would never under any circumstances switch to a competitor. Definitely recommend!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S-pen for my phone
on April 27, 2026
Posted by: Tuxeedomask2001
[This review was collected as part of a promotion.] I don't like the fact that my pen is not Bluetooth connected anymore
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The speed and power of the Galaxy S series
on April 27, 2026
Posted by: Mike75237
[This review was collected as part of a promotion.] The power is amazing. S25 Ultra has the ability to do anything you need for daily work or play. You could possibly run a business with this one device. You can record your whole life ! Operates with ease.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Is designed to run one ui 8.5 one ui 9 one ui 9.5
on April 27, 2026
Posted by: Danieltito
[This review was collected as part of a promotion.] The new bixby is more smarter than the old bixby I want the new bixby cuz has the letter b behind the text and it does Iike copilot chat gpt
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
its a great phone
on April 27, 2026
Posted by: rrg5866
[This review was collected as part of a promotion.] I like everything about the phone. its easy to work. and has great features and graphics
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market
on April 27, 2026
Posted by: Galaxy4ever
[This review was collected as part of a promotion.] The only phone better than the S25 Ultra is the S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great overall product
on April 27, 2026
Posted by: Landmam
[This review was collected as part of a promotion.] Enjoy using my S25 Ultra for everything, watching videos/ shows, using galaxy AI to look things up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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