Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,774 Reviews)
Rating breakdown 23,774 reviews
5 Stars
20,400
4 Stars
2,610
3 Stars
450
2 Stars
143
1 Star
171
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
This product is awesome no complaints
on April 13, 2026
Posted by: Peet215
[This review was collected as part of a promotion.] This galaxy device i wouldn't trade it not even for a labtop , The features that this device has is incredible the camera is something u cant explain and the images it gives you is like if you have a professional camera in your hands so to have all those gadgets inside in 1 device is amazing, and to top it off you have all this AI updates and features is just awesome thats all I can say i love it .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone that is awesome
on April 13, 2026
Posted by: Reddzloveshop
[This review was collected as part of a promotion.] I luv this phone it does everything I want it to do!! Awesome!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on April 13, 2026
Posted by: CBTN56
[This review was collected as part of a promotion.] I like everything about this phone. Samsung Galaxy S25 Ultra is head over heals of any phone out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not difficult to use.
on April 13, 2026
Posted by: DeeDeeAK
[This review was collected as part of a promotion.] I'm truly a basic user because some of the more complicated phones are not useful to me.
I use the messaging app frequently through the day. I find it frustrating when it corrects a word I used, and is not even close to what I want to say. It is especially aggravating when I have changed the correction and when I hit send, it erroneously corrects again.
I would like an option to write my message as a draft with whatever corrections or suggestions the phone wants to make, so I can decide. Maybe having corrections in a color to stand out.
For now I only look at AI's suggestions. I haven't seen anything out of line. When it has been informing me about a subject I haven't seen blatent errors. I verify anything I decide to use.
I have trouble with the camera shifting between photo and video. If I select photo, I want to stay there until I select another mode.
Overall I love my phone and find it useful. I use it for so many things I do worry about security.
A true luxury addition to my phone would be a stylus locator. Not for miles, just the room I'm in. The stylus is my favorite tool.
I use the messaging app frequently through the day. I find it frustrating when it corrects a word I used, and is not even close to what I want to say. It is especially aggravating when I have changed the correction and when I hit send, it erroneously corrects again.
I would like an option to write my message as a draft with whatever corrections or suggestions the phone wants to make, so I can decide. Maybe having corrections in a color to stand out.
For now I only look at AI's suggestions. I haven't seen anything out of line. When it has been informing me about a subject I haven't seen blatent errors. I verify anything I decide to use.
I have trouble with the camera shifting between photo and video. If I select photo, I want to stay there until I select another mode.
Overall I love my phone and find it useful. I use it for so many things I do worry about security.
A true luxury addition to my phone would be a stylus locator. Not for miles, just the room I'm in. The stylus is my favorite tool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice solid phone.
on April 13, 2026
Posted by: tomcat
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and it’s a solid, reliable workhorse.
Tough and Fast: The build quality is top-notch, and the speed is impressive—it never lags, no matter how many apps I have running.
Great Screen and Battery: The display is easy to see even in direct sunlight, and the battery actually lasts through a full day of work.
The Pen: To be honest, the S Pen works perfectly fine, but I’m a hands-on guy and I never actually use it. The AI features are great and make everyday tasks easier.
Overall, it's a great piece of gear that gets the job done.
Tough and Fast: The build quality is top-notch, and the speed is impressive—it never lags, no matter how many apps I have running.
Great Screen and Battery: The display is easy to see even in direct sunlight, and the battery actually lasts through a full day of work.
The Pen: To be honest, the S Pen works perfectly fine, but I’m a hands-on guy and I never actually use it. The AI features are great and make everyday tasks easier.
Overall, it's a great piece of gear that gets the job done.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new Google AI. Best feature of the series!
on April 13, 2026
Posted by: Raerae82
[This review was collected as part of a promotion.] Love my good choices in life! Love the new features on Google AI. Best of the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
samsung s25 ultra
on April 13, 2026
Posted by: Ambermadd
[This review was collected as part of a promotion.] The Galaxy AI helps me day to day, with finding stuff I need or helping set reminders.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung Galaxy s25ultra!!
on April 13, 2026
Posted by: 01171954
[This review was collected as part of a promotion.] I love to use Bixby. I like that she can answer my phone. I have her set a timer for me at least 2 times every day. Galaxy AI is the best. It learns what i want fast!
I wish it was easier to write on my pictures. I loved that I could on my 22ultra.
I wish it was easier to write on my pictures. I loved that I could on my 22ultra.
Value
5
Written by a customer while visiting Samsung US