Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,780 Reviews)
Rating breakdown 23,780 reviews
5 Stars
20,404
4 Stars
2,612
3 Stars
450
2 Stars
143
1 Star
171
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
This product is amazing
on April 13, 2026
Posted by: Bcripe88
[This review was collected as part of a promotion.] I like the Gemini ai app on the phone... there isnt a thing I could think of doing that this phone couldn't do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy s25 ultra
on April 13, 2026
Posted by: Colie14312
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a bit now, and it’s been a really solid upgrade for me. The screen is super clear and bright, and everything just looks better on it. The camera is honestly the best part. It takes really sharp photos, works great in different lighting, and the zoom is actually super useful. I find myself using the camera way more than I expected because of how good it is.
Battery life has been reliable for my daily use, and the phone runs smoothly even when I have a lot going on at once.
The Galaxy AI features are a nice bonus and actually come in handy, especially for everyday tasks. It makes the phone feel more modern and adds to the overall experience without being complicated.
If I had to point out one downside, it’s that the phone feels a little big at times, especially when trying to use it one-handed. It’s not a dealbreaker, just something I had to get used to.
Overall, it’s been a great experience and feels like a dependable phone that does everything I need it to.
Battery life has been reliable for my daily use, and the phone runs smoothly even when I have a lot going on at once.
The Galaxy AI features are a nice bonus and actually come in handy, especially for everyday tasks. It makes the phone feel more modern and adds to the overall experience without being complicated.
If I had to point out one downside, it’s that the phone feels a little big at times, especially when trying to use it one-handed. It’s not a dealbreaker, just something I had to get used to.
Overall, it’s been a great experience and feels like a dependable phone that does everything I need it to.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hey there Colie14312, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the features and capabilities of your new device, and that it is able to help you take care of your daily needs. We appreciate you sharing your thoughts about the size of the device sometimes causing frustration when you are attempting to use your device with one hand. Please, reach out to us again in the future any time you have questions or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
And they prove me wrong again! How can they keep g
on April 13, 2026
Posted by: Daddytechy
[This review was collected as part of a promotion.] All I can say is, wow. I thought this model with the galaxy ai was the top of the line and couldn't get any better.And then they've come out with the twenty six!
The a I integration on this phone has already helped me make so much money.I'm about to go buy me and my wife one! Hans down, you're stupid.If you don't look into it!
The a I integration on this phone has already helped me make so much money.I'm about to go buy me and my wife one! Hans down, you're stupid.If you don't look into it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Assessment of phone
on April 13, 2026
Posted by: Work2play
[This review was collected as part of a promotion.] The phone is sophisticated and has great features thas are very helpful, especially the AI mode. I use it to research information and it assist in composing emails and other documents.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxi Phone
on April 13, 2026
Posted by: GalaxyBob
[This review was collected as part of a promotion.] Samsung makes such a great phone that I've had one since the Notes came our and a Samsung is the only thing I would ever own! And with it having Galaxi AI, it only gets better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung!
on April 13, 2026
Posted by: Sarah87
[This review was collected as part of a promotion.] I use my phone for literally everything in my life.
It runs quickly, Bixby is an excellent tool, Galaxy AI was offered to me up front.
I am 38 years old and have been using Samsung since I was 18 years old.
This company is BY FAR the best brand for phones and accessories.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on April 13, 2026
Posted by: FlJules
[This review was collected as part of a promotion.] Thus phone is very easy to use. I love its android system and its capabilities. The camera on this phone exceeds all my expectations. I have not done much withe AI system besides extending my web searches and maybe asked for ideas about a few things. For using what I did its great and worth it.
I mostly use this device for personal use and some business. I would definitely recommend this phone to anyone.
I mostly use this device for personal use and some business. I would definitely recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features 👏🏻
on April 13, 2026
Posted by: SamsungLove
[This review was collected as part of a promotion.] I love my phone and all the features it carries. Camera is a 5☆. I'm looking forward to getting the newest edition Galaxy S26!
Value
5
Written by a customer while visiting Samsung US