Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,784 Reviews)
Rating breakdown 23,784 reviews
5 Stars
20,407
4 Stars
2,613
3 Stars
450
2 Stars
143
1 Star
171
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Reliable Powerhouse for Work and Personal Use
on April 13, 2026
Posted by: TRCGalaxy
[This review was collected as part of a promotion.] The S25 Ultra has exceeded my expectations in every category that matters. It handles my work and personal tasks effortlessly, with smooth multitasking and consistently fast performance. The image quality is outstanding, and the battery life easily supports a full day of heavy use. I have been a Galaxy user since the Note 9, and each upgrade has felt meaningful and well executed. The software experience has been stable and reliable, and the phone continues to perform flawlessly. My only frustration comes from other Galaxy users who focus on software update timing rather than the overall quality of the device. For my needs, this phone delivers exactly what I expect from a premium flagship
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on April 13, 2026
Posted by: JessyMas
[This review was collected as part of a promotion.] I run 2 businesses and this device has been super useful to meet my daily needs for business and personal. One of the best features has been the call assistant when needing translation capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The powerhouse of daily use
on April 13, 2026
Posted by: Smeagol
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a while now, and it’s honestly shifted from just being a phone to basically being my entire life’s operating system. The first thing that really hits you is how **Galaxy AI** actually changes the way you interact with everything. I’m constantly using Circle to Search for stuff I see in videos, and the AI photo editing is a total lifesaver. It feels like the phone is finally smart enough to keep up with how fast I'm thinking, especially when I’m multitasking between a work project and a group chat.
When it’s time to chill, this thing is a powerhouse. I spend a ton of time streaming movies and sports, and the display is so sharp that I don't even bother with my TV anymore. Gaming is on another level; everything stays buttery smooth without the phone overheating. Even when I’m pushing it with heavy apps, the battery refuses to quit, which is massive since I’m always on the go. It handles the switch between work and play with zero friction.
The biggest impact is just how reliable it is. I’ve stopped bringing a dedicated camera anywhere because the quality is so high, and the AI cleans up my shots instantly. It’s become my go-to for everything from scanning work docs to capturing memories at concerts. Having a device that works as hard as I do just makes life easier. It’s not about gimmicks; it’s a tool that actually keeps up with my pace and looks good doing it. It’s easily the most essential piece of tech I own right now.
When it’s time to chill, this thing is a powerhouse. I spend a ton of time streaming movies and sports, and the display is so sharp that I don't even bother with my TV anymore. Gaming is on another level; everything stays buttery smooth without the phone overheating. Even when I’m pushing it with heavy apps, the battery refuses to quit, which is massive since I’m always on the go. It handles the switch between work and play with zero friction.
The biggest impact is just how reliable it is. I’ve stopped bringing a dedicated camera anywhere because the quality is so high, and the AI cleans up my shots instantly. It’s become my go-to for everything from scanning work docs to capturing memories at concerts. Having a device that works as hard as I do just makes life easier. It’s not about gimmicks; it’s a tool that actually keeps up with my pace and looks good doing it. It’s easily the most essential piece of tech I own right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great i like it
on April 13, 2026
Posted by: OsmanD
[This review was collected as part of a promotion.] Galaxy AI is helping me a lot in my work, my school, and when I travel.... I am really enjoying it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Phone! I Love It!
on April 13, 2026
Posted by: Knighthawk321
[This review was collected as part of a promotion.] I have been a Galaxy user since the S6. I graduated to the Note series with the Note 4, and continued with it when it became the S Ultra. The S25 is, by far, the best phone I have ever had. Every aspect of the user experience is head and shoulders above the S22 Ultra I replaced. The camera is outstanding. I have dedicated cameras that are hard pressed to match it. The sound quality is a marked improvement over previous models. My wife, who is still on her S21, has repeatedly commented on the clarity of the sound, both from apps and speaker phone conversations. In games, it beats all but a dedicated gaming computer. I'm sure the 26 is going to be a good phone series, but my 22 Ultra died, and I had to replace it before the 26 came out. I am totally satisfied with my S25 Ultra, and recommend it highly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on April 13, 2026
Posted by: Jehangiri
[This review was collected as part of a promotion.] I never thought id be using Galaxy AI in my everyday life. Phone is fantastic overall, that goes without saying
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unmatched customization
on April 13, 2026
Posted by: Budderball
[This review was collected as part of a promotion.] With the good lock app and all the apps that come with it, you can truly turn this phone into your own. There are so many ways to customize this phone, I got overwhelmed with the options. The Galaxy Ai helps a ton with searching and figuring things out on the fly. Highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Brand phone ever !
on April 13, 2026
Posted by: TriniBunnie
[This review was collected as part of a promotion.] This phone is second to none Ai capabilities, camera Quality is amazing which help in daily activities in both business and pleasure i even got the Galaxy watch 6 Classic which works wonders
Value
5
Written by a customer while visiting Samsung US